Guest Experience Specialist - Hospitality & Service

Marriott Executive Apartments; Al Khobar; On-site; SAR 36,000 - 48,000; Full time

Job summary

Marriott Executive Apartments in Al Khobar, Saudi Arabia, is seeking a Guest Experience Expert to ensure memorable stays through proactive service. You will assist guests with loading/unloading luggage, answer requests, and support operations to maintain smooth check-in and check-out.

Responsibilities include processing operational needs, completing reports, and sharing local highlights, while upholding safety, confidentiality, and professional appearance in line with Marriott standards.

Qualifications

• Education: High school diploma or GED equivalent.
• No related work experience.
• No supervisory experience.

Responsibilities

• Processing operational needs, addressing guest requests, and completing reports.
• Sharing the highlights of the local area with guests.
• Assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or the bell area.
• Maintaining a safe work environment and upholding Marriott policies and standards.

Education

High school diploma or G.E.D. equivalent

Job description

Marriott Executive Apartments in Al Khobar, Saudi Arabia, is seeking a Guest Experience Expert to ensure memorable stays through proactive service. You will assist guests with loading/unloading luggage, answer requests, and support operations to maintain smooth check-in and check-out.

Responsibilities include processing operational needs, completing reports, and sharing local highlights, while upholding safety, confidentiality, and professional appearance in line with Marriott standards.