Guest Experience Architect — Memorable Stays

Courtyard by Marriott; Riyadh; On-site; SAR 61,000 - 84,000; Full time

Job summary

Courtyard by Marriott in Riyadh is seeking a Guest Experience Expert to ensure smooth check-in and check-out while delivering a memorable stay. You will be empowered to guide guests through their visit and assist with a range of services to enhance their experience.

The role emphasizes guest satisfaction, professional appearance, and adherence to hotel policies, with opportunities to engage with guests and contribute to a positive team environment.

Qualifications

• High school diploma or GED required.
• No related work experience required.
• No supervisory experience required.

Responsibilities

• Assist guests with check-in and check-out and address guest requests.
• Complete reports and support daily operations of the front desk.
• Provide information about local area, services, and Courtyard amenities to guests.

Education

High school diploma or GED

Job description

Courtyard by Marriott in Riyadh is seeking a Guest Experience Expert to ensure smooth check-in and check-out while delivering a memorable stay. You will be empowered to guide guests through their visit and assist with a range of services to enhance their experience.

The role emphasizes guest satisfaction, professional appearance, and adherence to hotel policies, with opportunities to engage with guests and contribute to a positive team environment.