Guest Experience Ambassador — Entertainment Venues

ملاهي للترفية; Riyadh; On-site; SAR 56,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Fun and dynamic work environment

Training and development opportunities

Job summary

Hamad Bin Abdullah Al-Manea Company is seeking a Customer Service representative for our Entertainment division at Boulevard. The role involves welcoming visitors, providing assistance, and addressing their needs in a lively amusement setting.

Responsibilities include handling inquiries and complaints promptly, guiding guests through venues, and maintaining a safe, enjoyable environment. A team-focused approach is essential to deliver a memorable visitor experience.

Qualifications

• High school diploma or equivalent; university degree holders are preferred.
• Excellent communication skills in both Arabic and English.
• Ability to work under pressure and solve problems.
• Experience in customer service or hospitality is an advantage.

Responsibilities

• Provide support and assistance to visitors and meet their needs.
• Handle visitors' inquiries and complaints and resolve issues immediately.
• Organize and guide visitors inside the amusement venues.
• Maintain a safe and enjoyable work environment.
• Work as part of a team to deliver a distinctive visitor experience.

Skills

Customer service

Arabic & English

Teamwork

Under pressure

Education

High school diploma

University degree preferred

Job description

Hamad Bin Abdullah Al-Manea Company is seeking a Customer Service representative for our Entertainment division at Boulevard. The role involves welcoming visitors, providing assistance, and addressing their needs in a lively amusement setting.

Responsibilities include handling inquiries and complaints promptly, guiding guests through venues, and maintaining a safe, enjoyable environment. A team-focused approach is essential to deliver a memorable visitor experience.