Guest Experience Specialist – Front Desk

Courtyard by Marriott; Riyadh; On-site; SAR 50,000 - 80,000; Full time

Job summary

Courtyard by Marriott Riyadh is seeking a Guest Experience Expert to welcome guests, assist with check-in/check-out, and deliver attentive service that helps create memorable stays. You will be on your feet, engage with guests, and support smooth operations in a fast-paced hotel environment.

You will handle guest requests, coordinate with team members, complete reports, and share local highlights while maintaining a professional appearance and following company standards.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Processing operational needs as required.
• Addressing guest requests and inquiries.
• Completing reports and administrative tasks.
• Sharing local highlights to enhance guest experience.

Education

High school diploma or G.E.D. equivalent

Job description

Courtyard by Marriott Riyadh is seeking a Guest Experience Expert to welcome guests, assist with check-in/check-out, and deliver attentive service that helps create memorable stays. You will be on your feet, engage with guests, and support smooth operations in a fast-paced hotel environment.

You will handle guest requests, coordinate with team members, complete reports, and share local highlights while maintaining a professional appearance and following company standards.