Front Desk & Billing Coordinator

Swissôtel Hotels & Resorts; Makkah Region; On-site; SAR 60,000 - 90,000; Full time

Job summary

Swissôtel Al Maqam in Saudi Arabia seeks a front desk and accounting professional to manage billing, assist in night audits, and keep precise records. You will greet visitors, handle calls, and coordinate with internal teams to ensure smooth front office operations.

The role focuses on accuracy, guest service, and timely financial processing in a luxury hotel environment. Shift flexibility and professional appearance are valued.

Qualifications

• Proven experience in a front desk or accounting role within luxury hospitality
• Strong billing and invoicing knowledge
• Excellent communication and guest service skills
• Proficient in front office software systems (PMS, POS) and MS Office Applications
• High attention to detail, accuracy, and organizational skills
• Ability to multitask, prioritize responsibilities, and work under pressure
• Professional appearance and customer-first mindset

Responsibilities

• Coordinate and manage billing processes, including the preparation and reconciliation of invoices
• Assist in tracking payments, processing transactions, and resolving billing discrepancies
• Assist in night audits and reconciliation of group billings, meal allocations and checks
• Maintain accurate financial and client records in accordance with company policies
• Provide front desk support, including greeting visitors, answering phones, and managing appointments
• Liaise with internal departments to ensure seamless front office operations
• Support financial reporting and assist with audits or financial reviews as needed

Skills

Guest service

Communication

Attention to detail

Multitasking

Organization

Tools

PMS

POS

MS Office

Job description

Swissôtel Al Maqam in Saudi Arabia seeks a front desk and accounting professional to manage billing, assist in night audits, and keep precise records. You will greet visitors, handle calls, and coordinate with internal teams to ensure smooth front office operations.

The role focuses on accuracy, guest service, and timely financial processing in a luxury hotel environment. Shift flexibility and professional appearance are valued.