Luxury Front Desk & Billing Coordinator

SWISSOTEL; Saudi Arabia; On-site; SAR 70,000 - 110,000; Full time

Job summary

Swissôtel Al Maqam invites a detail-oriented Billing & Front Desk Associate to join our luxury hotel operations in Saudi Arabia. You will manage invoices, payments, and night audits while ensuring precise records and seamless guest service at the front desk.

Ideal candidates bring proven front desk or accounting experience in upscale hotels, strong billing expertise, and proficiency with PMS and MS Office. Flexibility for shifts, weekends, and holidays is essential.

Qualifications

• Proven experience in a front desk or accounting role, preferably within a luxury resort or hotel environment.
• Strong understanding of billing, invoicing, and general financial procedures.
• Excellent communication and interpersonal skills, with a focus on delivering exceptional guest service.
• Proficient in front office software systems (PMS) and Microsoft Office applications.
• High attention to detail, accuracy, and organizational skills.
• Ability to multitask, prioritize responsibilities, and work efficiently under pressure.
• Professional appearance and demeanor with a customer-first mindset.
• Flexibility to work varied shifts, including weekends and holidays, as needed.

Responsibilities

• Coordinate and manage billing processes including the preparation and reconciliation of invoices.
• Assist in tracking payments, processing transactions and resolving billing discrepancies.
• Assist in night audits and reconciliation of group billings, meal allocations and checks.
• Maintain accurate financial and client records in accordance with company policies.
• Provide front desk support including greeting visitors, answering phones and managing appointments.
• Liaise with internal departments to ensure seamless front office operations.
• Support financial reporting and assist with audits or financial reviews as needed.

Skills

Front desk experience

Billing & invoicing

Guest service

PMS software

POS systems

Microsoft Office

Attention to detail

Multitasking

Professional appearance

Shift flexibility

Tools

PMS software

POS systems

Microsoft Office

Job description

Swissôtel Al Maqam invites a detail-oriented Billing & Front Desk Associate to join our luxury hotel operations in Saudi Arabia. You will manage invoices, payments, and night audits while ensuring precise records and seamless guest service at the front desk.

Ideal candidates bring proven front desk or accounting experience in upscale hotels, strong billing expertise, and proficiency with PMS and MS Office. Flexibility for shifts, weekends, and holidays is essential.