Field Support ACES TREX - Last-Mile Process Excellence

Amazon Inc.; Riyadh; On-site; SAR 120,000 - 180,000; Full time

Job summary

Amazon Logistics is seeking an ACES Specialist (TREX Field Support) to drive process standardization across Saudi operations and optimize delivery station performance.

You will monitor KPIs, implement action plans, and coordinate with station management to improve order execution and customer satisfaction. Fluency in Arabic and English is required, with flexibility for nights and weekends.

Qualifications

• Experience in data analysis to drive decisions.
• Knowledge of Lean methodologies and continuous improvement.
• Excellent written and verbal communication skills in Arabic and English.

Responsibilities

• On-ground support and direct engagement with station management to drive process improvements.
• Monitor logistics and delivery performance indicators to benchmark rates.
• Develop action plans and execute to improve current performance and customer satisfaction.

Skills

Data analysis

Lean methodologies

Problem solving

Communication

Arabic language

Tools

MS Excel

MS Office

Job description

Amazon Logistics is seeking an ACES Specialist (TREX Field Support) to drive process standardization across Saudi operations and optimize delivery station performance.

You will monitor KPIs, implement action plans, and coordinate with station management to improve order execution and customer satisfaction. Fluency in Arabic and English is required, with flexibility for nights and weekends.