Continuous Improvement Coordinator, KSA Amazon Now ACES

SupportFinity™; Riyadh Region; On-site; SAR 120,000 - 180,000; Full time

Job summary

A leading e-commerce firm is seeking a Continuous Improvement Coordinator in Saudi Arabia's Riyadh Region. You will oversee operations metrics, conduct daily team standups, and provide training to delivery partners. The ideal candidate should have a Bachelor's degree, speak fluent English, and possess good proficiency in AI tools. This position offers a unique opportunity to contribute to innovative business models while enhancing operational efficiency and customer satisfaction.

Qualifications

• Fluency in spoken and written English is required.
• A Bachelor's degree is mandatory.
• Good proficiency in AI tools is essential.

Responsibilities

• Monitor Operations metrics that directly impact customers and business.
• Conduct daily standups with operations team.
• Maintain and optimize ACES tools.
• Conduct trainings to delivery partners.

Skills

Fluent in English

Proficiency in AI tools

Education

Bachelor's degree

Job description

Continuous Improvement Coordinator, KSA Amazon Now ACES

Amazon

Posted Mar 15

Full-time

Riyadh Region

Negotiable

Unknown

Description

Do you want to be part of a newly formed organization that is designing and launching new business models across AMET? If so, Amazon Global Specialty Fulfillment (GSF) operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Executive (KSA) to join a team that redefines fast delivery, helps us build and run this new service for our customers, run 3P Store Operations and Delivery service partners (DSP) on last mile. You will ensure Amazon policies – including attendance tracking – are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates’ performance – including under the roof/on the road productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.

Key job responsibilities

• Monitor Operations metrics that directly impact customers and business
• Conduct daily standups with operations team
• Maintain and optimize ACES tools
• Conduct trainings to delivery partners

Basic Qualifications

• Speak, write, and read fluently in English
• Bachelor's degree
• Good proficiency in AI tools

Preferred Qualifications

• 1+ years of manufacturing or customer-facing environment experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - Afaq Q Tech General Trading - G11

Job ID: A3204848

About the company

Amazon