Field Service Tech: Water Treatment & Sustainability

Ecolab; Dammam; On-site; SAR 180,000 - 300,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K match

Company pension

Stock purchase plan

Paid parental leave

Childcare discounts

Job summary

Ecolab’s Field Service Representative role in Dammam, Saudi Arabia offers hands-on field work servicing cooling towers and water disinfection systems across diverse industries. You will work independently to build trusted customer relationships, delivering solutions that protect resources and improve operational performance.

You’ll gain access to industry-leading training and development programs while supporting safety, sustainability, and customer success in a dynamic, autonomy‑driven team.

Qualifications

• High school diploma or equivalent.
• 3 years of experience in water treatment or an industrial/mechanical environment.
• A current and valid Driver’s License with no restrictions.
• No immigration sponsorship available for this position.

Responsibilities

• Deliver expert service and support for cooling tower cleaning and water disinfection.
• Provide technical support and elevate complex challenges as needed.
• Build strong relationships with customers and promote best practices.
• Ensure full compliance with safety policies and procedures.
• Execute required chemistry tests, log, and report data, and maintain product inventories at customer accounts.
• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans.
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required.

Skills

Customer service

Mechanical aptitude

Microsoft Office

Education

High school diploma or equivalent

Associate’s degree or trade school

Tools

Microsoft Office Suite

Job description

Ecolab’s Field Service Representative role in Dammam, Saudi Arabia offers hands-on field work servicing cooling towers and water disinfection systems across diverse industries. You will work independently to build trusted customer relationships, delivering solutions that protect resources and improve operational performance.

You’ll gain access to industry-leading training and development programs while supporting safety, sustainability, and customer success in a dynamic, autonomy‑driven team.