Field Service Representative

NALCO An Ecolab Company; Eastern Province; On-site; SAR 60,000 - 90,000; Full time

Job summary

Nalco Water, an Ecolab company, is seeking a Field Service Representative to service cooling towers, water disinfection, and related systems across industries. You’ll work in the field, build trusted customer relationships, and deliver practical solutions that protect resources and improve operations.

Minimum qualifications: high school diploma, 3 years in water treatment or industrial mechanical environments, and a valid driver’s license.

Qualifications

• High school diploma or equivalent.
• 3 years of experience in water treatment or an industrial mechanical environment.
• Current and valid Driver's License with no restrictions.

Responsibilities

• Deliver expert service and support for cooling tower cleaning and water disinfection.
• Provide technical support and elevate complex challenges as needed.
• Build strong relationships with customers and promote best practices.
• Ensure full compliance with safety policies and procedures.
• Execute required chemistry tests log and report data and maintain product inventories at customer accounts.
• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans.
• Provide technical support to customers identifying and resolving customer pain points escalating as required.

Skills

Driver's License

Customer service

Technical troubleshooting

Education

High school diploma

Associate degree / trade certification

Tools

Microsoft Office Suite

Job description

Want to build a brighter bolder future and cultivate your career b Join Ecolab s team and help create a world in which we all thrive b Nalco Water an Ecolab company helps customers conserve more than 161 billion gallons of water annually We serve industries from food amp beverage to mining and manufacturing delivering innovative solutions that reduce reuse and recycle water while protecting systems and equipment Our team combines deep technical expertise with smart technology to drive efficiency sustainability and performance

Field Service Representative b

where your hands-on skills and customer-first mindset will help shape a more sustainable future You ll be part of a purpose-driven team that supports water treatment and disinfection systems across a variety of industries You ll work independently in the field building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance

How You ll Make an Impact b

• Deliver expert service and support for cooling tower cleaning and water disinfection
• Provide technical support and elevate complex challenges as needed
• Build strong relationships with customers and promote best practices
• Ensure full compliance with safety policies and procedures
• Execute required chemistry tests log and report data and maintain product inventories at customer accounts
• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans
• Provide technical support to customers identifying and resolving customer pain points escalating as required

What s Unique About This Role b

• You ll work in a dynamic hands-on environment with autonomy and support
• You ll help customers meet sustainability goals while protecting their critical assets
• You ll gain access to industry-leading training and development programs

Minimum Qualifications b

• High school diploma or equivalent
• 3 years of experience in water treatment or an industrial mechanical environment
• Position requires a current and valid Driver s License with no restrictions
• No immigration sponsorship available for this position

Physical Requirements of Position b

Lifting up to 50 pounds Exposure to hot cold noisy or dirty environments Stooping kneeling crouching reaching balancing walking standing climbing

i Ecolab is committed to providing reasonable accommodation to qualified individuals with a disability i

Preferred Qualifications b

• Associate s degree or trade school certification
• Demonstrated mechanical aptitude
• Experience in water treatment or specialty chemical industry
• Familiarity with boilers cooling towers and wastewater treatment systems
• Proficiency with Microsoft Office Suite