Field Applications Engineer - AMI, BESS & EVCS

Energy Care; Jeddah; On-site; SAR 60,000 - 90,000; Full time

Job summary

Energy Care in Jeddah, Saudi Arabia seeks a technical support professional to present and lead discussions on AMI, BESS, EVCS, and submetering systems. The role covers after-sales support, trainings, and hands-on customer engagement across product lines.

You will assist with field roll-out activities, pilot data capture, data analysis, and reporting, plus online and phone support for metering and software tools. On-site delivery of trainings is required.

Responsibilities

• Provide technical presentations and lead discussions on AMI, BESS, EVCS, and submetering products and services.
• Provide after-sales support and technical trainings for all company’s products and services.
• Support Customer roll-out activities including installation planning, config, program and trouble shooting.
• Develop and deliver pilot activities including data capture, data analysis and associated reporting.
• Provide online and phone support to customers on metering and communication products, and on ancillary software such as HHU and PC Emulation Software.
• Assist with the design and delivery of training programs for customers (instruction material, presentations and on-site delivery).
• Development of functional and parametric test plans based on customer specifications.
• Setup and maintenance of required test platforms for functional and parametric testing.
• Implementation and execution of required test plans under supervision at customers’ location of choice.
• Compilation of test reports and validation/approval processes.
• Verification of metering and communication prototypes and support for product certifications.

Job description

Energy Care in Jeddah, Saudi Arabia seeks a technical support professional to present and lead discussions on AMI, BESS, EVCS, and submetering systems. The role covers after-sales support, trainings, and hands-on customer engagement across product lines.

You will assist with field roll-out activities, pilot data capture, data analysis, and reporting, plus online and phone support for metering and software tools. On-site delivery of trainings is required.