Facilities Experience Lead

Keyfm; Riyadh; On-site; SAR 60,000 - 90,000; Full time

Job summary

Keyfm in Riyadh is seeking a Facilities Service Officer to deliver exceptional operational services at our facilities, greet visitors, provide information, and coordinate with operations teams to ensure service quality and safety.

You will support daily operations, conduct inspections, prepare reports, and maintain professionalism while adhering to safety policies and company standards.

Qualifications

• Bachelor's degree or professional diploma required.
• Experience in customer service, facilities management, or hospitality preferred.
• Fluency in English.
• Proficient in basic computer applications.

Responsibilities

• Greet visitors and provide necessary assistance.
• Provide information about facilities and services.
• Respond to inquiries and handle complaints professionally.
• Coordinate maintenance requests with relevant teams.
• Monitor facility readiness and report faults.
• Prepare daily reports of activities.
• Ensure compliance with safety and quality standards.
• Maintain a professional appearance reflecting the company image.
• Support daily operations and service continuity.
• Perform tasks as directed by the supervisor.

Skills

Problem solving

Teamwork

Time management

Shift work

Working under pressure

Attention to detail

Education

Bachelor's degree or professional diploma

Tools

Microsoft Office

Job description

Keyfm in Riyadh is seeking a Facilities Service Officer to deliver exceptional operational services at our facilities, greet visitors, provide information, and coordinate with operations teams to ensure service quality and safety.

You will support daily operations, conduct inspections, prepare reports, and maintain professionalism while adhering to safety policies and company standards.