F&B Supervisor – Luxury Resort Operations Lead

Fairmont Hotels & Resorts; Umluj; On-site; SAR 90,000 - 120,000; Full time

Benefits offered by this job

Accor discounts across network

Pre-opening operations exposure

Job summary

Fairmont The Red Sea in Umluj, Saudi Arabia, is seeking a dynamic Food & Beverage Supervisor to oversee daily operations, lead a dedicated team, and ensure exceptional service standards in a luxury resort setting. You will oversee staff scheduling, training, guest concerns, and coordination with kitchen and service teams to deliver outstanding guest experiences.

Join a team committed to excellence and profitability, with opportunities to contribute to pre-opening operations and uphold high

Qualifications

• Minimum 3-5 years of supervisory or management experience in food and beverage operations within a hospitality setting.
• Proven leadership and team management skills with the ability to motivate and develop staff.
• Strong knowledge of food and beverage operations, menu planning, and service standards.
• Excellent communication and interpersonal skills with a customer-focused approach.
• Proficiency with point-of-sale (POS) systems and restaurant management software.
• Solid understanding of inventory management, cost control, and budget management.
• Demonstrated problem-solving abilities and decisiveness in high-pressure environments.
• Knowledge of health, safety, and sanitation regulations in food service operations.
• Ability to work flexible hours, including evenings, weekends, and holidays as required.
• Multilingual abilities (Arabic and English preferred) are advantageous.

Responsibilities

• Supervise and manage food and beverage staff, including scheduling, training, and performance evaluations to ensure a motivated and skilled team
• Maintain consistent service quality and operational standards across all F&B outlets, ensuring compliance with company policies and procedures
• Monitor inventory levels, manage costs, and implement strategies to optimize profitability while maintaining quality standards
• Ensure health, safety, and sanitation regulations are strictly adhered to in all food preparation and service areas
• Address guest concerns and complaints promptly and professionally, resolving issues to ensure customer satisfaction
• Coordinate with kitchen and service teams to ensure smooth operations during peak service periods
• Conduct staff training and development programs to enhance service skills and product knowledge
• Analyze operational metrics and prepare reports on performance, identifying areas for improvement
• Manage reservations, special events, and customized dining experiences to exceed guest expectations
• Maintain organized records of staff schedules, inventory, and financial reports

Skills

Leadership

Team management

Communication

Customer service

POS systems

Restaurant management software

Tools

POS systems

Restaurant management software

Job description

Fairmont The Red Sea in Umluj, Saudi Arabia, is seeking a dynamic Food & Beverage Supervisor to oversee daily operations, lead a dedicated team, and ensure exceptional service standards in a luxury resort setting. You will oversee staff scheduling, training, guest concerns, and coordination with kitchen and service teams to deliver outstanding guest experiences.

Join a team committed to excellence and profitability, with opportunities to contribute to pre-opening operations and uphold high