Upscale Resort Waiter/Waitress — Guest Experience Focus

Fairmont Hotels & Resorts; Umluj; On-site; SAR 89,280 - 156,240; Full time

Benefits offered by this job

Accommodation provided

Meals provided

Transportation provided

Discounted rates

Job summary

Fairmont The Red Sea in Umluj, Saudi Arabia, is seeking a Guest Service professional to deliver courteous, high‑quality food and beverage service in a luxury setting. You will anticipate guest needs, present menus, maintain product knowledge, and collaborate with Front of House and Back of House teams to ensure exceptional guest experiences while upholding safety and quality standards.

Competitive salary, accommodation, meals, and transportation are provided, with opportunities for career

Qualifications

• Experience in a luxury hospitality environment is preferred.
• Strong English communication and guest engagement skills.
• Ability to work in a fast-paced, high-pressure setting.
• Attention to detail and a professional appearance.

Responsibilities

• Provide courteous, professional, and efficient food and beverage service at all times.
• Anticipate guest needs, preferences, and expectations to exceed satisfaction.
• Present menus proactively and provide detailed explanations of dishes and beverages.
• Maintain strong product knowledge, including menu items, daily specials, and beverage offerings.
• Handle guest feedback professionally and report any concerns to the Manager on Duty.
• Serve and clear food and beverage items in a timely and unobtrusive manner.
• Ensure tables are properly set, cleared, and reset according to service standards.
• Support team members with food running, table service, and station refills.
• Act as a link between Front of House and Back of House to ensure smooth service flow.
• Follow opening and closing checklists to ensure seamless operations.
• Maintain cleanliness and organization of service stations at all times.

Education

High school diploma or equivalent

1–2 years in luxury hospitality

Job description

Fairmont The Red Sea in Umluj, Saudi Arabia, is seeking a Guest Service professional to deliver courteous, high‑quality food and beverage service in a luxury setting. You will anticipate guest needs, present menus, maintain product knowledge, and collaborate with Front of House and Back of House teams to ensure exceptional guest experiences while upholding safety and quality standards.

Competitive salary, accommodation, meals, and transportation are provided, with opportunities for career