Executive Adjuster - Major Loss

RubixHR; Riyadh; On-site; SAR 180,000 - 360,000; Full time

Benefits offered by this job

Hybrid work

Technical training

Global knowledge-sharing

Career growth opportunities

Work-life balance

Job summary

McLarens in Riyadh seeks a loss adjuster with CILA/CII qualifications or progress, to manage a broad claims portfolio from investigation to settlement. The role includes mentoring the Saudi team, developing technical capabilities, and supporting business growth across regions.

Travel across the geographic scope is required. Expatriate applicants are welcome. Competitive compensation with incentives, training, and global exposure are offered.

Qualifications

• CILA/CII qualified or progress towards CILA/CII
• Experience in loss adjusting
• Strong quality, communication, technical and organizational skills
• Proven negotiation, decision making and problem-solving abilities with stakeholder management
• Reputation in broker/insurer market is advantageous
• Competent in handling Property, Construction and Engineering losses; other lines a plus
• Travel to cover geographic scope required

Responsibilities

• Handle own workload of cases from business attracted into McLarens
• Investigate, negotiate and settle claims professionally
• Liaise with insured, insurers and brokers for timely conclusion of claims
• Complete on-site investigations and damage surveys
• Produce reports per professional standards and internal guidelines
• Contribute to business development and growth opportunities
• Provide technical guidance and mentorship to adjusters and staff
• Develop internal claims handling procedures and resources
• Undertake projects and ad hoc work as required
• Promote McLarens image and profitability

Skills

Negotiation

Decision making

Problem solving

Stakeholder management

Communication

Education

CILA/CII qualification

Job description

Reporting to the Country Manager you will be responsible for handling a broad portfolio of claims, from investigation to settlement, ensuring company standards are met in relation to all technical and operational policies and procedures.

You will support the Country Manager in developing and strengthening the technical capabilities of the Saudi team through mentoring, coaching and structured knowledge transfer, ensuring the sustainable development of local expertise in line with McLarens’ strategic objectives.

The position is based in Riyadh and is open to expatriate applicants.

Key Accountabilities

Handle, to a high standard, your own workload of cases derived from the business attracted into McLarens, whether by your own marketing efforts or those of others.

The scope includes:

• Investigating, negotiating and agreeing settlement of claims in a professional manner
• Liaising with insured, insurers and brokers to achieve professional and timely conclusion of claims
• Completing on site investigations and damage surveys for claims
• Producing reports in compliance with professional standards and internal guidelines in accordance with agreed timescales
• Actively contribute towards McLarens’ business development programme.
• Network, identify and facilitate opportunities for business growth
• Provide technical guidance and mentorship to adjusters and support staff
• Contribute to the continuous development of internal claims handling procedures, templates and technical resources
• Undertaking projects and other ad hoc work as required

At all times promote the excellent image of McLarens and to maximise Company and Group profitability.

Experience and Qualifications

Successful candidates must be CILA/CII qualified or have significant progress towards the CILA/CII Qualification with other industry qualifications being a distinct advantage.

They will have proven experience in the loss adjusting sector and demonstrable focus on quality, communication, technical and organizational skills. Capability in negotiation, decision making and problem-solving, coupled with strong stakeholder management. An ability to develop strong relationships both internally and externally is imperative. A proven, positive reputation in the Broker and Insurer market would also be advantageous.

The successful candidate will be expected to be competent in handling Property, Construction and Engineering losses with experience in other lines of business being considered a plus.

Due to the geographic coverage of the role travel will be required.

The Benefits:

• Compensation: Competitive salary and performance-related incentives.
• Development: Access to technical training, global knowledge-sharing, and career growth opportunities.
• Wellbeing & Flexibility: Support to balance professional and personal life (e.g., hybrid work, flexible schedule where applicable).
• Global Exposure: Opportunity to work with colleagues and clients across different countries.
• Inclusive Culture: A collaborative environment where your voice and contribution are valued.

Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.