Director of Communication Research & Analytics

Zakat, Tax and Customs Authority; Riyadh; On-site; SAR 180,000 - 260,000; Full time

Job summary

Zakat, Tax and Customs Authority seeks a seasoned leader to manage its Communication Research and Analysis function, including data collection, analysis, and marketing planning. The role focuses on promoting awareness of ZATCA and its services, driving engagement and performance across campaigns.

The candidate will develop strategic plans, oversee budgeting, and deliver insights to inform decision-makers, ensuring timely reporting and continuous improvement of communications initiatives.

Qualifications

• Bachelor's degree in Communications, Marketing, or equivalent is required.
• Master's degree in Communications, Marketing, or equivalent is preferred.
• 8 years of relevant experience with at least 3 years in a managerial role.

Responsibilities

• Contribute to development of Awareness business plan aligned with ZATCA strategy.
• Develop operational plans for Communication Research and Analysis in line with Awareness and Corporate Communications strategy.
• Manage budgeting inputs and monitor budget utilization for the function.
• Lead research and benchmarking to identify trends and best practices for communication strategies.
• Set KPIs and monitor performance of communication activities across channels.

Skills

Public Relations

Vendor Management

Data Analytics

Awareness Management

Market Research

Communication

Strategic Thinking

Team Leadership

Collaboration

Education

Bachelor's degree in Communications/Marketing

Master's degree in Communications/Marketing

Job description

Zakat, Tax and Customs Authority seeks a seasoned leader to manage its Communication Research and Analysis function, including data collection, analysis, and marketing planning. The role focuses on promoting awareness of ZATCA and its services, driving engagement and performance across campaigns.

The candidate will develop strategic plans, oversee budgeting, and deliver insights to inform decision-makers, ensuring timely reporting and continuous improvement of communications initiatives.