Digital Travel Experience Delivery Lead

Riyadh Air; Riyadh Region; On-site; SAR 350,000 - 560,000; Full time

Job summary

Riyadh Air seeks an experienced digital product lead to drive seamless guest-facing features across web, mobile, and chatbot channels. You will own end-to-end delivery from concept through release, coordinating with product, UX, engineering, and operations to ensure high-performance, scalable journeys.

You will bring 7+ years in digital product delivery in aviation, with strong Agile practices, sprint planning, backlog management, and API integration experience to enable transactional journeys

Qualifications

• 7+ years of experience in digital product delivery, preferably in aviation/oairline environments.
• Hands-on with Agile delivery, sprint planning, and backlog management.
• Experience with API integrations in booking, payment, and servicing systems is a plus.

Responsibilities

• Lead delivery of core digital servicing and booking features across web, mobile, and chatbot platforms.
• Coordinate across agile squads to align roadmap priorities and timely sprint outcomes.
• Implement structured release cycles and operational handovers to ensure reliable deployments.
• Monitor performance, resolve issues, and optimise guest journeys for conversion and loyalty.

Skills

Agile methodologies

Sprint planning

Backlog management

Cross-squad coordination

API integrations

Education

Degree qualified

Job description

Riyadh Air seeks an experienced digital product lead to drive seamless guest-facing features across web, mobile, and chatbot channels. You will own end-to-end delivery from concept through release, coordinating with product, UX, engineering, and operations to ensure high-performance, scalable journeys.

You will bring 7+ years in digital product delivery in aviation, with strong Agile practices, sprint planning, backlog management, and API integration experience to enable transactional journeys