Customer Service Representative

Emdad By Elm; Riyadh; On-site; SAR 60,000 - 90,000; Full time

Job summary

Emdad By Elm in Riyadh is seeking a customer service professional to deliver an exceptional experience by receiving and handling inquiries efficiently and promptly. You will respond to questions, resolve complaints, and build positive relationships with customers while using computers and MS Office.

Ideal candidates are organized, communicative, and capable of maintaining high customer satisfaction in a fast-paced environment. This role offers a stable opportunity in the Saudi market.

Qualifications

• Respond to customer inquiries.
• Handle complaints and follow up until closure.
• Proficient in using computers and Microsoft Office applications.

Responsibilities

• Receive and handle customer inquiries promptly to ensure satisfaction.
• Handle complaints and provide appropriate solutions, following up until closure.
• Build positive relationships with customers.

Skills

MS Office

Job description

Responsible for delivering an exceptional customer experience by receiving and handling customer inquiries efficiently and promptly, ensuring customer satisfaction, and building positive relationships with customers.

Job Requirements:

• Handle customer complaints, provide appropriate solutions, and follow up until closure.
• Respond to customer inquiries.
• Proficient in using computers and Microsoft Office applications.