Customer Care Representative Intern - Tamheer

Boston Scientific Corporation; Riyadh; On-site; SAR 11,000 - 28,000; Full time

Job summary

Boston Scientific Corporation is offering a Customer Care Intern position in Riyadh for a 6-month duration. The role supports order tracking, reporting, and coordination with logistics and customer care teams.

Ideal candidates will have a Bachelor’s degree in English, Business Administration, Supply Chain, or Logistics, and proficiency in SAP and Microsoft Office. Strong communication, organization, and a willingness to learn in a fast-paced environment are essential.

Qualifications

• Minimum education level: University (Bachelor's Degree).
• Degree in English, Business Administration, Supply chain, Logistics, or related field.
• Fluency in English and Arabic is required.
• Experience with SAP and MS Office is preferred.

Responsibilities

• Assist in tracking and updating order status using pre-prepared non-sensitive reports.
• Support the team in preparing daily and weekly operational summaries.
• Coordinate with internal teams (logistics, warehouse, customer care) for status follow-ups.
• Help maintain organized documentation and filing of operational records.
• Support in preparing presentations and reports for internal meetings.
• Perform general administrative tasks as required by the Customer Care team.
• Demonstrate business fluency in English and Arabic.
• Stay highly organized and professional in all tasks.

Skills

Bilingual English & Arabic

Highly organized

Attention to detail

Communication skills

Interpersonal skills

Eagerness to learn

Education

Bachelor's Degree

Degree in English / Business Administration / Supply chain / Logistics

Tools

SAP

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

At Boston Scientific we ll give you the opportunity to harness all that s within you by working in teams of diverse and high-performing employees tackling some of the most important health industry challenges With access to the latest tools information and training we ll help you in advancing your skills and career Here you ll be supported in progressing whatever your ambitions

Job Title

Customer Care Intern

Location

Riyadh Roshan Front Department Customer Care KSA

Duration

6 months

Key Responsibilities

• Assist in tracking and updating order status using pre-prepared non-sensitive reports
• Support the team in preparing daily and weekly operational summaries
• Coordinate with internal teams e.g logistics warehouse customer care for status follow-ups
• Help maintain organized documentation and filing of operational records
• Support in preparing presentations and reports for internal meetings
• Perform general administrative tasks as required by the Customer Care team
• Business fluency in English and Arabic
• Highly organized
• Experience with and proficiency using SAP and the Microsoft Office suite of products (Excel, Powerpoint, Outlook)
• Minimum education level: University (Bachelor s Degree)
• A completed a degree in English, Business Administration, Supply chain, Logistics, or a related field
• Strong attention to detail and leading skills
• Good communication and interpersonal skills
• Basic proficiency in Microsoft Excel, PowerPoint, and Word
• Ability to handle tasks with confidentiality and professionalism
• Eagerness to learn and contribute in a fast-paced environment