Crisis Response Lead

SupportFinity™; Riyad Al Khabra; On-site; SAR 180,000 - 300,000; Full time

Job summary

Riyadh Air is seeking a strategic crisis management leader to develop and execute resilience strategies that safeguard people, assets and operations. You will shape response plans, ensure timely decisions during disruption, and drive continuous improvement of crisis protocols.

With 6+ years in aviation crisis management or emergency response planning, you will collaborate with stakeholders across functions, deliver simulations and training, and elevate organisational readiness for future

Qualifications

• Minimum 6 years of expertise in aviation crisis management or emergency response planning.
• Proven background in risk management or related domains such as emergency management, security, compliance, or operational resilience.
• Certifications such as Airline Safety, Emergency Response Planning (ERP), Train-the-Trainer, and Auditor qualifications are a plus.

Responsibilities

• Develop and refine crisis response plans to ensure rapid, structured actions during emergencies.
• Lead the design and delivery of crisis simulations and training programs to improve preparedness.
• Coordinate with stakeholders to embed resilience frameworks across the organisation.
• Drive continuous improvement of resilience protocols and post-incident corrective actions.
• Collaborate to safeguard people, assets and operations during disruptive events.

Skills

Crisis management

Risk management

Emergency response planning

Auditing / Compliance

Education

Bachelor's degree

Aviation safety / ERP certifications

Job description

Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that’s shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub – a digitally native airline that will connect the kingdom to more than 100 destinations.

About The Role

Are you a strategic problem-solver who thrives in high-stakes environments and transforms challenges into opportunities?

Here’s your chance to support the development and execution of crisis management and organisational resilience strategies to safeguard Riyadh Air’s people, assets, and operations.

This impactful role ensures preparedness for disruptive events through planning, coordination, and continuous improvement of response protocols and resilience frameworks.

You must demonstrate Crisis Management Expertise and develop and refine crisis response plans to ensure rapid, structured actions during emergencies, minimising disruption and safeguarding assets and people. This includes ensuring timely decision-making during crises, facilitating communication flow, and implementing corrective actions post-incident.

This pivotal role empowers you to be a strategic guardian of our organisation, proactively embedding resilience frameworks that anticipate and mitigate complex risks, from geopolitical shifts to cybersecurity challenges and climate-related disruptions.

You’ll be instrumental in conducting comprehensive resilience assessments that not only identify critical gaps but also transform potential vulnerabilities into organisational strength.

Collaborative by nature, yours is a role of sound collaboration with stakeholders to foster a culture of readiness through awareness and coaching to improve response capabilities. This includes the design and deliver crisis simulations and training programs to enhance preparedness across all levels.

If you’re a visionary professional who transforms crisis into opportunity, who brings strategic clarity to complex challenges, and is passionate about shaping the future of global aviation, your next transformative career move starts here.

About You

Degree qualified, you will demonstrate a minimum of 6 years of expertise in aviation crisis management or emergency response planning, ensuring organisational readiness during critical events.

You are expected to have proven background in risk management or related domains such as emergency management, security, compliance, or operational resilience, contributing to robust risk mitigation strategies.

We’d love to hear from you even more if you have certifications such as Airline Safety, Emergency Response Planning (ERP), Train-the-Trainer, and Auditor qualifications.

This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air.