Contract Call Center Agent – English Speaker, Flexible Hours

SummitLogic; Medina; On-site; SAR 42,000 - 50,000; Full time

Job summary

SummitLogic in Medina is seeking a Call Center Representative to handle English-speaking customer inquiries on a contract basis. You will answer incoming calls, provide product information, and maintain accurate records of conversations.

The role requires strong English communication, the ability to work independently, and professional handling of high call volumes. This contract position does not include accommodation and requires you to arrange your own housing.

Qualifications

• Fluency in English, both written and spoken.
• Excellent communication and interpersonal skills.
• Ability to handle high volume of calls while maintaining professionalism.
• Basic computer skills.
• Strong problem-solving skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Answer incoming calls and respond to customer inquiries.
• Provide information about products and services.
• Maintain accurate records of conversations.
• Handle customer complaints professionally.
• Work to resolve issues and support customer satisfaction.

Skills

English fluency

Communication skills

Call-volume handling

Basic computer skills

Problem solving

Independence

Job description

SummitLogic in Medina is seeking a Call Center Representative to handle English-speaking customer inquiries on a contract basis. You will answer incoming calls, provide product information, and maintain accurate records of conversations.

The role requires strong English communication, the ability to work independently, and professional handling of high call volumes. This contract position does not include accommodation and requires you to arrange your own housing.