Call Center Representative - English Speaking (Contract) - Medina, Kenya

SummitLogic; Medina; On-site; SAR 42,000 - 50,000; Full time

Job summary

SummitLogic in Medina is seeking a Call Center Representative to handle English-speaking customer inquiries on a contract basis. You will answer incoming calls, provide product information, and maintain accurate records of conversations.

The role requires strong English communication, the ability to work independently, and professional handling of high call volumes. This contract position does not include accommodation and requires you to arrange your own housing.

Qualifications

• Fluency in English, both written and spoken.
• Excellent communication and interpersonal skills.
• Ability to handle high volume of calls while maintaining professionalism.
• Basic computer skills.
• Strong problem-solving skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Answer incoming calls and respond to customer inquiries.
• Provide information about products and services.
• Maintain accurate records of conversations.
• Handle customer complaints professionally.
• Work to resolve issues and support customer satisfaction.

Skills

English fluency

Communication skills

Call-volume handling

Basic computer skills

Problem solving

Independence

Job description

Call center representative vacancy in Medina Saudi Arabia

Call Center Representative - English Speaking (Contract) - Medina, Kenya

We are a leading call center in Medina and we are currently hiring English speaking call center representatives on a contract basis. This is a great opportunity for Kenyans looking to gain experience in the customer service industry.

As a Call Center Representative, you will be responsible for answering incoming calls, responding to customer inquiries, and providing information about our products and services. You will also be expected to handle customer complaints and keep accurate records of all conversations.

This is a contract position with flexible working hours. We offer a competitive salary of 1100$ per month and provide training to ensure that you have the necessary skills to excel in this role.

Requirements:

• Fluency in English, both written and spoken
• Excellent communication and interpersonal skills
• Ability to handle high volume of calls while maintaining professionalism
• Basic computer skills
• Strong problem-solving skills
• Ability to work independently with minimal supervision

Experience is not required for this position. However, previous customer service experience will be an added advantage.

Please note that this is a contract job without accommodation. Therefore, candidates must be able to arrange their own accommodation during the duration of the contract.

If you are enthusiastic about providing exceptional customer service and have excellent communication skills, then we want you on our team!