Commercial Vehicle Support Specialist

Al-Futtaim; Riyadh; Vor Ort; SAR 60.000 - 85.000; Vollzeit

Zusammenfassung

Al-Futtaim Automotive is seeking a proactive Customer Service Representative, Commercial Vehicles for FAMCO KSA in Riyadh. You will be the primary contact for customers, coordinate with sales, aftersales, warehouse and logistics to ensure smooth deliveries and accurate documentation.

The role requires a Bachelor’s degree (or equivalent) and hands-on experience in construction equipment in KSA, with SAP knowledge preferred.

Qualifikationen

• Bachelor's degree or equivalent required.
• Hands-on experience in the Construction Equipment industry in KSA.
• Working knowledge of Microsoft Office; SAP experience preferred.
• Strong customer service and customer-focused mindset.

Aufgaben

• Serve as the first point of contact for customers and respond to inquiries professionally.
• Handle customer concerns and complaints per service standards.
• Coordinate with sales, aftersales, warehouse, and logistics teams to fulfill orders.
• Maintain accurate records of customer interactions, deliveries and communications.
• Prepare delivery schedules and ensure documentation is complete.
• Monitor receivables and assist with invoicing and payments.
• Review work orders before billing to ensure accuracy.

Kenntnisse

Bachelor's degree

Construction equipment knowledge (KSA)

SAP experience

Customer service mindset

Ausbildung

Bachelor's degree or equivalent

Tools

SAP

Jobbeschreibung

Al-Futtaim Automotive is seeking a proactive Customer Service Representative, Commercial Vehicles for FAMCO KSA in Riyadh. You will be the primary contact for customers, coordinate with sales, aftersales, warehouse and logistics to ensure smooth deliveries and accurate documentation.

The role requires a Bachelor’s degree (or equivalent) and hands-on experience in construction equipment in KSA, with SAP knowledge preferred.