Cluster Sales Manager - Saudi Talent

Kerten Hospitality; Saudi Arabia; On-site; SAR 180,000 - 300,000; Full time

Job summary

The House Hotel Dar Tantora in Alula, under Kerten Hospitality, seeks a Cluster Sales Manager (Saudi National Only) to lead the hotel’s sales strategy and drive revenue across corporate, leisure, and group segments. You will manage end-to-end sales cycles, nurture key client relationships, and coordinate with marketing and revenue teams for aligned campaigns.

Ideal candidate has 4–6 years in hotel sales, strong negotiation and leadership skills, and fluency in English.

Qualifications

• Bachelor’s degree preferred.
• 4–6 years in hotel sales; leadership experience.
• Strong understanding of sales strategies, distribution channels, contracting and revenue generation.

Responsibilities

• Lead and implement the hotel’s sales strategy aligned with business objectives and revenue targets.
• Identify, develop, and secure new business opportunities across corporate, leisure, travel trade and group segments.
• Build and strengthen relationships with key clients, partners, travel agents, DMCs, and corporate accounts.
• Manage full sales cycle from prospecting to negotiation, contracting and account management.
• Drive revenue growth through strategic account development and market expansion initiatives.
• Conduct market research and competitor analysis to identify trends and pricing strategies.
• Represent the hotel at industry events and networking functions.
• Prepare and present sales reports, forecasts, budgets, and performance analysis.
• Collaborate with Marketing and Revenue teams to align campaigns and brand positioning.
• Coordinate with Reservations, Operations, Finance, and F&B to ensure seamless guest experiences.
• Supervise and mentor junior sales team members; promote high-performance culture.
• Monitor and achieve individual and team sales targets; contribute to profitability.

Skills

Hotel sales strategy

Key account management

Negotiation

Relationship management

Communication skills

Leadership

Market research

CRM systems

Sales reporting tools

PMS systems

Education

Bachelor’s degree in Hospitality Management or related field

Tools

CRM systems

Sales reporting tools

PMS systems

Job description

Cluster Sales Manager (Saudi National Only)

The House Hotel Dar Tantora, Alula

About Kerten Hospitality

Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, lodging, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Lodging, Food & Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International & local travellers. The Group’s current pipeline of lodging includes projects in numerous countries in the Middle East, Europe, and North Africa region. An expanding development pipeline of more than 55 lodging projects representing over 4,500 keys planned across our international development pipeline.

Our Impact Every destination we develop and every concept we bring to life is driven by purpose and rooted in ESG, locality, sustainability, innovation, meaningful collaborations, that nurture ecosystems supporting community growth, guided by our values of Connection, Curation, Innovation, and Leading the Way.

About The Property

Dar Tantora, The House Hotel – An earth-built community in AlUla

Dar Tantora The House Hotel with its labyrinth of tightly packed streets, hundreds of mud-brick buildings, and a colossal watchtower fort, Dar Tantora, The House Hotel, is situated in the heart of AlUla’s Old Town, one of Saudi Arabia's most impressive heritage sites. Meanwhile, Cloud 7 Residence, Dar Tantora The House Hotel’s sister property, offers a serene escape just a short distance away from the bustling city centre. The exclusive community, composed of 30 rooms, 2 F&B outlet, cigar lounge, spa, numerous bespoke retail stores will become the most sought-after earth friendly, low impact sustainable heritage eco sanctuary, where the goal is to create an experience, with workshops and activities that showcase the importance of the destination in history.

About The Role

KEY RESPONSIBILITIES

• Lead and implement the hotel’s sales strategy in line with overall business objectives, market positioning, and revenue targets.
• Identify, develop, and secure new business opportunities across corporate, leisure, travel trade, and group segments.
• Build, maintain, and strengthen relationships with key clients, partners, travel agents, DMCs, and corporate accounts.
• Manage the full sales cycle from prospecting and lead generation to negotiation, contracting, and account management.
• Drive revenue growth through strategic account development, upselling opportunities, and market expansion initiatives.
• Conduct regular market research and competitor analysis to identify trends, business opportunities, and pricing strategies.
• Represent the hotel at industry events, trade shows, sales trips, and networking functions to promote the property and brand presence.
• Prepare and present sales reports, forecasts, budgets, and performance analysis aligned with hotel revenue goals.
• Collaborate closely with the Marketing and Revenue teams to align sales initiatives with campaigns, promotions, and brand positioning.
• Coordinate with internal departments including Reservations, Operations, Finance, and F&B to ensure seamless guest and client experiences.
• Supervise, mentor, and support junior sales team members while promoting a high-performance sales culture.
• Monitor and achieve individual and team sales targets, contributing to overall hotel profitability and business growth.
• Maintain accurate account records, contracts, and sales activities within CRM systems and reporting tools.

Experience & Skills

• Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or a related field preferred.
• Minimum 4–6 years of experience in hotel sales, with previous experience in a Senior Sales Manager or similar leadership role preferred.
• Strong understanding of hotel sales strategies, distribution channels, contracting, and revenue generation practices.
• Proven track record in securing new business, managing key accounts, and achieving sales targets.
• Excellent communication, negotiation, networking, and presentation skills.
• Strong leadership and relationship-management abilities with a client-focused mindset.
• Results‑driven, proactive, and highly organized with the ability to manage multiple accounts and priorities.
• Familiarity with CRM systems, sales reporting tools, and hotel PMS systems.
• Good knowledge of local and international travel markets is a strong advantage.
• Ability to travel for sales activities, client meetings, and industry events when required.
• Fluent in English.

JOINING OUR TEAM MEANS

• Competitive Compensation: A rewarding package tailored to your experience.
• Career Growth: Opportunities for advancement within our dynamic organisation.
• Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration.
• Shared Purpose: Working with passionate people who live our values every day — connecting, innovating, curating, and leading the way together.