Call Center Specialist — Growth & Accommodation in Jeddah

RemoteConnect; Jeddah; On-site; SAR 53,000 - 72,000; Full time

Benefits offered by this job

Accommodation provided

Career growth

Team support

Job summary

RemoteConnect in Jeddah, Saudi Arabia is seeking a motivated Call Center Representative to join our team. You will handle inbound and outbound calls, provide excellent customer service, and maintain accurate records while working under pressure.

This full-time role offers a salary of 1500 USD per month including accommodation. English is preferred but not required; Arabic skills are a plus. Kenyan nationals are encouraged to apply and accommodation is provided.

Qualifications

• Proven work experience as a Call Center Representative or similar role.
• Excellent communication skills in both English and Arabic (preferred).
• Ability to handle multiple tasks simultaneously while maintaining attention to detail.
• Proficient computer skills and ability to learn new software quickly.
• Ability to work under pressure in a fast-paced environment.
• Flexibility to work weekends if needed.

Responsibilities

• Answer incoming calls and respond to customer inquiries in a timely and professional manner.
• Make outbound calls to potential customers to promote our products/services.
• Handle customer complaints and provide appropriate solutions.
• Maintain accurate records of all interactions with customers.
• Collaborate with team members to ensure smooth operations and achieve targets.
• Follow communication scripts and guidelines when dealing with customers.
• Keep up-to-date with product knowledge and company policies.

Skills

English & Arabic

Call center experience

Multitasking

Tools

CRM software

Job description

RemoteConnect in Jeddah, Saudi Arabia is seeking a motivated Call Center Representative to join our team. You will handle inbound and outbound calls, provide excellent customer service, and maintain accurate records while working under pressure.

This full-time role offers a salary of 1500 USD per month including accommodation. English is preferred but not required; Arabic skills are a plus. Kenyan nationals are encouraged to apply and accommodation is provided.