Call Center Representative (Jeddah, Saudi Arabia)

Jing Hau; Jeddah; On-site; SAR 60,000 - 82,000; Part time

Job summary

Jing Hau in Jeddah, Saudi Arabia, is hiring a part-time Call Center Representative to handle inbound and outbound calls, provide excellent customer service, and resolve issues. The role is based in Jeddah with a monthly salary of 1700 USD and flexible hours.

Ideal candidates are fluent in Arabic with strong communication skills and prior call center experience. Biometric passport preferred; position is suitable for men and requires good interpersonal abilities.

Qualifications

• Fluent in Arabic.
• Strong communication and interpersonal skills.
• Previous experience in a call center or customer service role is preferred.
• Ability to work flexible hours.
• Biometric passport preferred.
• Suitable for men.

Responsibilities

• Answer incoming calls and respond to customer inquiries in a professional manner.
• Make outbound calls to follow up on customer requests or resolve issues.
• Provide accurate information about products and services.
• Identify and escalate priority issues to the appropriate department.
• Maintain customer records by updating account information.
• Ensure high levels of customer satisfaction through excellent service delivery.
• Adhere to call center scripts and processes.

Skills

Arabic

Communication

Call center experience

Flexibility

Male-friendly

Job description

Call center representative vacancy in Jeddah Saudi Arabia

Call Center Representative (Jeddah, Saudi Arabia)

We are seeking dynamic and customer-oriented individuals to join our team as Call Center Representatives in Jeddah, Saudi Arabia. As a representative, you will be responsible for handling incoming and outgoing calls, providing excellent customer service, and resolving any issues or concerns that may arise. This is a part-time position with a salary of 1700$ per month.

• Fluent in Arabic
• Strong communication and interpersonal skills
• Previous experience in a call center or customer service role is preferred
• Ability to work flexible hours
• Must have a biometric passport (preferred)
• Suitable for men

• Answering incoming calls and responding to customer inquiries in a professional and timely manner
• Making outbound calls to follow up on customer requests or resolve any issues
• Providing accurate information about products and services
• Identifying and escalating priority issues to the appropriate department for resolution
• Maintaining customer records by updating account information
• Ensuring high levels of customer satisfaction through excellent service delivery
• Adhering to call center scripts and processes