Call Center Representative (Indian/Egyptian)

JobLeader; Jeddah; On-site; SAR 46,000 - 55,000; Full time

Benefits offered by this job

Visa sponsorship

Comprehensive training

Career growth opportunities

Competitive salary

Job summary

JobLeader in Jeddah is seeking a Call Center Representative to handle customer inquiries and deliver excellent service. This full-time role offers a competitive salary and visa sponsorship for non-Saudi applicants, with training provided to help you succeed.

Ideal candidates have fluent English, strong communication skills, and the ability to stay calm under pressure in a fast-paced environment. Shifts may include evenings, weekends, and holidays.

Qualifications

• Fluency in English (written and verbal) required.
• Experience in call center or customer service preferred but not mandatory.
• Strong communication and problem-solving skills essential.

Responsibilities

• Answer incoming calls and assist customers with inquiries.
• Provide information about products and services.
• Resolve customer complaints professionally and maintain records of interactions.
• Collaborate with team to ensure high-quality service delivery and meet targets.

Skills

Fluency in English

Excellent communication

Problem solving

Under pressure

Flexible shifts

Job description

Call Center Representative (Indian/Egyptian)

Our rapidly growing call center is seeking a highly motivated and customer-oriented representative to join our team in Jeddah. As a call center representative, you will be responsible for handling customer inquiries and providing them with excellent service. This is a full-time position with a competitive salary of 1200$ per month.

Responsibilities:

• Answer incoming calls from customers and assist them with their inquiries
• Provide information about our products and services
• Handle and resolve customer complaints in a professional manner
• Keep accurate records of customer interactions and transactions
• Follow communication procedures, guidelines, and policies
• Collaborate with team members to ensure high-quality service delivery
• Meet personal/team targets and goals

Requirements:

• Fluency in English (both written and verbal)
• Previous experience working in a call center or customer service role is preferred but not required
• Excellent communication and problem-solving skills
• Ability to work well under pressure in a fast-paced environment
• Flexibility to work varying shifts, including evenings, weekends, and holidays as needed
• Indian or Egyptian nationality preferred (but not required)
• Valid residency permit/visa sponsorship is mandatory for non-Saudi applicants

We Offer:

• Competitive salary of 1200$ per month (negotiable based on experience)
• Visa sponsorship for non-Saudi applicants
• Comprehensive training program to prepare you for success in your role
• Opportunities for career growth within our rapidly expanding company