Business Support Specialist

Eyad Reda Law Firm LLP; Saudi Arabia; On-site; SAR 89,000 - 134,000; Full time

Job summary

Eyad Reda Law Firm LLP is seeking a Business Support Specialist in Riyadh, Saudi Arabia. The role requires +2 years of experience and focuses on administrative support, stakeholder coordination, and data-driven business development.

You will handle reports, meetings, and communications with internal teams and external partners, while maintaining CRM records and contributing to strategic initiatives. Fluent English is essential for success in this role.

Qualifications

• Bachelor's degree in business administration or related field.
• English language proficiency is essential.

Responsibilities

• Provide administrative and operational support to departments to boost efficiency.
• Coordinate schedules, meetings, and communications with teams and external partners.
• Assist in preparing reports, presentations, and documentation for management.
• Handle customer inquiries professionally and promptly.
• Develop relationships with vendors, clients, and partners.
• Conduct market research and data analysis to inform strategy.
• Track KPIs and support performance analysis and decision-making.
• Support CRM data entry and client record updates.
• Assist in training programs and staff development.

Skills

Strong organizational skills

Verbal and written communication

Data entry and accuracy

Time management

Analytical thinking / problem solving

Education

Bachelor's degree in business administration or related field

Tools

CRM systems

Job description

Job Title: Business Support Specialist

Job Location: Riyadh, Saudi Arabia

Years of Experience: +2 years

Key Responsibilities:

• Provide administrative and operational support to various departments to enhance business efficiency.
• Coordinate and manage schedules, meetings, and communications between teams and external partners.
• Assist in preparing reports, presentations, and documentation for management and team reviews.
• Handle customer inquiries and resolve issues in a timely and professional manner.
• Develop and maintain strong relationships with vendors, clients, and partners to support business objectives.
• Conduct research and compile data to support strategic decision-making and business development initiatives.
• Assist in project management tasks, track progress, and ensuring deadlines are met.
• Manage relationships with external consultants, vendors, and service providers, ensuring that service levels and contractual obligations are met.
• Assist in the development and execution of marketing and outreach initiatives, including content creation and campaign management.
• Track and report on key performance indicators (KPIs) to support business performance analysis and decision-making.
• Assist with strategic planning activities, including data collection, analysis, and the preparation of strategic plans and proposals.
• Support customer relationship management (CRM) systems by updating client records and tracking interactions.
• Perform data entry and database management tasks to ensure accuracy and completeness of business records.
• Assist in the development and implementation of training programs and materials to enhance staff skills and knowledge.
• Coordinate and lead innovation workshops to generate new ideas and solutions for business challenges.
• Coordinate corporate sponsorships and partnerships, managing relationships and ensuring alignment with company objectives.
• Conduct market research and competitive analysis to inform business strategy and identify growth opportunities.

Requirements:

• Bachelor's degree in business administration or any related field
• English Language (essential).

Essential Skills:

• Strong Organizational Skills, Ability to manage multiple tasks, prioritize effectively, and ensure timely completion of assignments.
• Proficiency in verbal and written communication for clear and professional interactions with stakeholders.
• Ability to identify and correct errors in data and documentation, ensuring accuracy and quality.
• Competency in managing time and resources to meet deadlines and achieve business objectives.
• Skill in analyzing issues, developing solutions, and implementing corrective actions efficiently.