Business Analysts

Fakeeh Care Group; Jeddah; On-site; SAR 120,000 - 240,000; Full time

Job summary

Fakeeh Care Group seeks a skilled Business Analyst to translate business needs into actionable IT requirements in a healthcare setting. You will gather requirements, model processes, and write detailed specifications and use cases to support system improvements.

Requirements: 3–5 years in business analysis or PM, a BA/IT bachelor’s, proficiency with Visio/Lucidchart, Excel, SQL, and Tableau; familiarity with Agile and Waterfall; willingness to travel. Arabic preferred.

Qualifications

• 3–5 years of experience in business analysis, project management, or a related field.
• Bachelor's Degree in Business Administration, Information Technology, or related field; CBAP or PMP is a plus.
• Excellent command of English; Arabic language skills are preferred.

Responsibilities

• Gather and document business requirements with stakeholders.
• Translate requirements into detailed functional specifications and use cases.
• Analyze current processes to identify inefficiencies and suggest improvements.
• Collaborate with IT teams to design and implement solutions that meet business needs.
• Develop reports and dashboards to communicate findings to stakeholders.

Skills

Process modeling

Data analysis

Agile & Waterfall

Workshop facilitation

Stakeholder management

JIRA

MS Project

Education

Bachelor's degree BA/IT

CBAP / PMP (bonus)

Tools

Visio

Lucidchart

Excel

SQL

Tableau

Job description

Description

• Work closely with stakeholders, including business users, management, and IT teams, to gather and document business requirements.
• Conduct interviews, workshops, and surveys to understand business needs and challenges.
• Translate business requirements into detailed functional specifications and use cases.
• Analyze existing business processes to identify inefficiencies, gaps, and areas for improvement.
• Develop process models and flowcharts to illustrate current and future states of business processes.
• Recommend changes to improve efficiency, reduce costs, and enhance overall business performance.
• Collect, analyze, and interpret data to support decision-making processes.
• Develop reports, dashboards, and presentations to communicate findings and recommendations to stakeholders.
• Use data visualization tools to present complex information in an easily understandable format.
• Collaborate with IT and development teams to design and implement solutions that meet business requirements.
• Ensure that proposed solutions align with business objectives and are technically feasible.
• Participate in the testing and validation of new systems and processes to ensure they meet business needs.
• Act as a liaison between business users and technical teams, ensuring clear communication and understanding of requirements.
• Manage stakeholder expectations and ensure that project deliverables meet agreed-upon criteria.
• Facilitate regular meetings and update sessions with stakeholders to provide progress updates and gather feedback.
• Support project managers in defining project scope, objectives, and timelines.
• Assist in the development of project plans, including resource allocation, risk assessment, and budgeting.
• Monitor project progress and assist in resolving any issues or roadblocks that arise.
• Stay current with industry trends, best practices, and emerging technologies related to business analysis.
• Recommend and implement process improvements to enhance the effectiveness of the business analysis function.
• Participate in ongoing training and professional development to maintain and enhance analytical skills.
• Ensure that all documentation is accessible to relevant stakeholders and updated regularly.
• Align all decisions and strategies with company leadership before implementing.
• The team must be flexible with working hours and may need to work during weekends to meet project deadlines or client needs.
• This role requires traveling to various locations as needed to support project implementations, client meetings, and other business activities

Requirements

Skills and Abilities

• Proficient in process modeling (Visio, Lucidchart) and data analysis (Excel, SQL, Tableau); familiar with Agile and Waterfall methodologies.
• Strong problem-solving skills; capable of analyzing and interpreting complex data.
• Excellent verbal and written skills; experienced in facilitating workshops.
• Effective liaison between business and technical teams; skilled in managing stakeholder expectations.
• Experience in planning, resource allocation, and risk assessment; familiar with tools like MS Project and JIRA.
• Willing to work flexible hours and travel; committed to ongoing professional development.
• Detail-oriented, organized, and proactive in achieving results.

Experience

3-5 years of experience in business analysis, project management, or a related field.

Education

Bachelor's Degree in Business Administration, Information Technology, or a related field. A Master's degree or relevant certification (e.g., CBAP, PMP) is a plus.

Language

Excellent command of oral and written English and prefer Arabic.