Business Analysts

Fakeeh Care Group; Jeddah; On-site; SAR 120,000 - 180,000; Full time

Job summary

Fakeeh Care Group is seeking a Business Analyst to work with stakeholders across business users, management, and IT teams to gather and document requirements and translate them into functional specifications. The role involves process modeling, data analysis, and collaboration with IT to implement solutions aligned with business objectives.

The ideal candidate has 3–5 years of experience in business analysis or related fields, a bachelor's degree in a related area, and strong English

Qualifications

• 3-5 years of experience in business analysis, project management, or a related field.
• Bachelor's Degree in Business Administration, Information Technology, or a related field.
• Master's degree or CBAP/PMP certification is a plus.
• Excellent command of English; Arabic preferred.

Responsibilities

• Gather and document business requirements with stakeholders.
• Translate requirements into detailed functional specifications and use cases.
• Develop process models and flowcharts for current and future states.
• Collaborate with IT to design and implement solutions meeting business needs.
• Ensure proposed solutions align with business objectives and are technically feasible.
• Facilitate regular stakeholder meetings to provide progress updates and collect feedback.
• Monitor progress and assist in risk assessment and budgeting.
• Travel to various locations as needed to support implementations.

Skills

Process modeling

Data analysis

Agile methodologies

Waterfall methodologies

Workshop facilitation

Stakeholder management

Requirements gathering

Planning & risk assessment

MS Project & JIRA

Travel & overtime

3-5 years experience

Education

Bachelor's Degree in Business Administration/Information Technology

CBAP or PMP certification

Tools

Visio

Lucidchart

Excel

SQL

Tableau

Job description

• Work closely with stakeholders, including business users, management, and IT teams, to gather and document business requirements.
• Conduct interviews, workshops, and surveys to understand business needs and challenges.
• Translate business requirements into detailed functional specifications and use cases.
• Analyze existing business processes to identify inefficiencies, gaps, and areas for improvement.
• Develop process models and flowcharts to illustrate current and future states of business processes.
• Recommend changes to improve efficiency, reduce costs, and enhance overall business performance.
• Collect, analyze, and interpret data to support decision-making processes.
• Develop reports, dashboards, and presentations to communicate findings and recommendations to stakeholders.
• Use data visualization tools to present complex information in an easily understandable format.
• Collaborate with IT and development teams to design and implement solutions that meet business requirements.
• Ensure that proposed solutions align with business objectives and are technically feasible.
• Participate in the testing and validation of new systems and processes to ensure they meet business needs.
• Act as a liaison between business users and technical teams, ensuring clear communication and understanding of requirements.
• Manage stakeholder expectations and ensure that project deliverables meet agreed-upon criteria.
• Facilitate regular meetings and update sessions with stakeholders to provide progress updates and gather feedback.
• Support project managers in defining project scope, objectives, and timelines.
• Assist in the development of project plans, including resource allocation, risk assessment, and budgeting.
• Monitor project progress and assist in resolving any issues or roadblocks that arise.
• Stay current with industry trends, best practices, and emerging technologies related to business analysis.
• Recommend and implement process improvements to enhance the effectiveness of the business analysis function.
• Participate in ongoing training and professional development to maintain and enhance analytical skills.
• Ensure that all documentation is accessible to relevant stakeholders and updated regularly.
• Align all decisions and strategies with company leadership before implementing.
• The team must be flexible with working hours and may need to work during weekends to meet project deadlines or client needs.
• This role requires traveling to various locations as needed to support project implementations, client meetings, and other business activities

Description

• Work closely with stakeholders, including business users, management, and IT teams, to gather and document business requirements.
• Conduct interviews, workshops, and surveys to understand business needs and challenges.
• Translate business requirements into detailed functional specifications and use cases.
• Analyze existing business processes to identify inefficiencies, gaps, and areas for improvement.
• Develop process models and flowcharts to illustrate current and future states of business processes.
• Recommend changes to improve efficiency, reduce costs, and enhance overall business performance.
• Collect, analyze, and interpret data to support decision-making processes.
• Develop reports, dashboards, and presentations to communicate findings and recommendations to stakeholders.
• Use data visualization tools to present complex information in an easily understandable format.
• Collaborate with IT and development teams to design and implement solutions that meet business requirements.
• Ensure that proposed solutions align with business objectives and are technically feasible.
• Participate in the testing and validation of new systems and processes to ensure they meet business needs.
• Act as a liaison between business users and technical teams, ensuring clear communication and understanding of requirements.
• Manage stakeholder expectations and ensure that project deliverables meet agreed-upon criteria.
• Facilitate regular meetings and update sessions with stakeholders to provide progress updates and gather feedback.
• Support project managers in defining project scope, objectives, and timelines.
• Assist in the development of project plans, including resource allocation, risk assessment, and budgeting.
• Monitor project progress and assist in resolving any issues or roadblocks that arise.
• Stay current with industry trends, best practices, and emerging technologies related to business analysis.
• Recommend and implement process improvements to enhance the effectiveness of the business analysis function.
• Participate in ongoing training and professional development to maintain and enhance analytical skills.
• Ensure that all documentation is accessible to relevant stakeholders and updated regularly.
• Align all decisions and strategies with company leadership before implementing.
• The team must be flexible with working hours and may need to work during weekends to meet project deadlines or client needs.
• This role requires traveling to various locations as needed to support project implementations, client meetings, and other business activities

Requirements

Skills and Abilities

• Proficient in process modeling (Visio, Lucidchart) and data analysis (Excel, SQL, Tableau); familiar with Agile and Waterfall methodologies.
• Strong problem-solving skills; capable of analyzing and interpreting complex data.
• Excellent verbal and written skills; experienced in facilitating workshops.
• Effective liaison between business and technical teams; skilled in managing stakeholder expectations.
• Experience in planning, resource allocation, and risk assessment; familiar with tools like MS Project and JIRA.
• Willing to work flexible hours and travel; committed to ongoing professional development.
• Detail-oriented, organized, and proactive in achieving results.

Experience

3-5 years of experience in business analysis, project management, or a related field.

Education

Bachelor's Degree in Business Administration, Information Technology, or a related field. A Master's degree or relevant certification (e.g., CBAP, PMP) is a plus.

Language

Excellent command of oral and written English and prefer Arabic.