Business Analyst - Retail Banking (Mid-Level)

TAWANTECH

Riyadh

On-site

SAR 180,000 - 240,000

Full time

14 days+

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Job summary

TAWANTECH in Riyadh seeks a Mid-Level Business Analyst – Retail Banking to support transformation initiatives by gathering and analyzing requirements and delivering functional solutions.

You will collaborate with product owners, solution architects, developers, QA teams, and project managers on Retail Banking products, including accounts, onboarding, digital/mobile/internet banking, cards, loans, payments, and CIF. This role focuses on bridging business needs with technical delivery.

Qualifications

5+ years of Business Analysis experience.
Experience in Retail Banking projects.
Strong analytical and problem-solving skills.
Excellent communication and documentation skills.
Experience with BRD/FRD and User Stories is a plus.

Responsibilities

Gather, analyze, and document business requirements from Retail Banking stakeholders.
Prepare BRD, FRD, User Stories, and process maps.
Perform gap analysis and ensure traceability throughout the project lifecycle.
Collaborate with Product Owners, Architects, Developers, QA, and Project Managers.
Support testing (FAT/SIT/UAT) and post-go-live activities.

Skills

Strong analytical

Problem-solving

Excellent communication

Documentation skills

Stakeholder management

Education

Bachelor's degree in Computer Science, Information Systems, Business Administration, Finance, or related field

Tools

Jira

Confluence

Microsoft Visio

SQL

REST APIs

Postman

Job description

Job Summary

We are seeking a Mid-Level Business Analyst – Retail Banking to support business transformation initiatives by gathering and analyzing business requirements, documenting functional specifications, and collaborating with business and technology teams to deliver innovative retail banking solutions.

The ideal candidate will have hands‑on experience in Retail Banking products, strong analytical skills, and the ability to translate business requirements into functional solutions while supporting system implementations and enhancements.

Key Responsibilities:

Business Analysis

Gather, analyze, and document business requirements from Retail Banking stakeholders.
Conduct interviews and workshops with business users to understand business needs.
Prepare Business Requirement Documents (BRD), Functional Requirement Documents (FRD), User Stories, and Process Flows.
Analyze existing business processes and recommend improvements.
Perform Gap Analysis between business requirements and existing systems.
Maintain requirements traceability throughout the project lifecycle.

Solution Delivery

Work closely with Product Owners, Solution Architects, Developers, QA teams, and Project Managers.
Support solution design discussions.
Participate in Functional Testing, System Integration Testing (SIT), and User Acceptance Testing (UAT).
Assist during production deployment and post-go-live support.
Validate delivered solutions against business requirements.

Retail Banking Domain

Support business initiatives related to Retail Banking products such as:

Current & Savings Accounts
Customer Onboarding
Digital Banking
Mobile Banking
Internet Banking
Debit & Credit Cards
Personal Loans
Consumer Finance
Payments & Transfers
Customer Information Management (CIF)

Stakeholder Management

Collaborate with business users and technical teams.
Clarify functional requirements for development teams.
Support project meetings and requirement review sessions.
Ensure business expectations are reflected in delivered solutions.

Required Qualifications

Bachelor's degree in Computer Science, Information Systems, Business Administration, Finance, or a related field.
5+ years of Business Analysis experience.
Experience in Retail Banking projects.
Strong analytical and problem-solving skills.
Excellent communication and documentation skills.

Required Banking Experience

Experience in one or more of the following: