Bilingual Multichannel Customer Care Advisor

Concentrix Corporation

Riyadh

On-site

SAR 45,000 - 75,000

Full time

6 days ago
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Job summary

Concentrix Corporation in Riyadh is hiring an Advisor I Customer Service to connect with customers via calls, email, or web channels and resolve routine problems related to our clients' products or services. You will handle multichannel interactions, develop technical skills with software solutions, and strive to deliver consistent, high-quality service.

Bachelor's degree or diploma, Arabic and English proficiency, and willingness to work rotating shifts will help you succeed; previous CS or

Qualifications

  • Bachelor's degree or diploma in any related field.

Responsibilities

  • Review customer requests and respond to them according to needs and situations.

Skills

Arabic-English bilingual
Customer service mindset
Proactive / self-motivated

Education

Bachelor's degree or diploma

Tools

Helpdesk systems

Job description

Concentrix Corporation in Riyadh is hiring an Advisor I Customer Service to connect with customers via calls, email, or web channels and resolve routine problems related to our clients' products or services. You will handle multichannel interactions, develop technical skills with software solutions, and strive to deliver consistent, high-quality service.

Bachelor's degree or diploma, Arabic and English proficiency, and willingness to work rotating shifts will help you succeed; previous CS or

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