Bell Desk Lead: Guest Experience & Valet Support

Delta Hotels and Resorts®; Jeddah; On-site; SAR 40,000 - 60,000; Full time

Job summary

Delta Hotels by Marriott in Jeddah, Saudi Arabia, is seeking a full-time Bell/Guest Services Associate to greet guests, assist with luggage, and coordinate transportation while upholding service standards. The role emphasizes professional conduct, safety, and guest satisfaction.

The position involves moving guests and luggage, guiding parking procedures, and supporting management with hiring, training, and scheduling to ensure seamless guest experiences in a luxury hotel setting.

Qualifications

• Education: High School diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: Less than 1 year supervisory experience.

Responsibilities

• Greet guests and inform them of amenities, services, hours, and local areas of interest.
• Open doors, assist guests entering and leaving, and with luggage storage/retrieval.
• Transport guest luggage to and from rooms and assist in vehicles with loading/unloading.
• Arrange transportation for guests and record advance transportation requests as needed.
• Follow up with guests to ensure requests or problems are met to their satisfaction.
• Maintain professional appearance and plating of service areas; adhere to policies and safety standards.
• Serve as a role model, assist management in hiring, training, scheduling, and coaching.

Education

High School diploma or G.E.D. equivalent

Job description

Delta Hotels by Marriott in Jeddah, Saudi Arabia, is seeking a full-time Bell/Guest Services Associate to greet guests, assist with luggage, and coordinate transportation while upholding service standards. The role emphasizes professional conduct, safety, and guest satisfaction.

The position involves moving guests and luggage, guiding parking procedures, and supporting management with hiring, training, and scheduling to ensure seamless guest experiences in a luxury hotel setting.