B2C Growth Lead for Last-Mile Delivery (Saudi)

Madar Logistics Platform; Riyadh; On-site; SAR 300,000 - 600,000; Full time

Job summary

Madar Logistics Platform in Riyadh is seeking an experienced B2C Sales leader to drive growth of our consumer last-mile delivery services across Saudi Arabia. You will own the sales strategy, build a high-velocity pipeline, and close deals with merchants, retailers, and e-commerce partners.

Ideal candidates bring 5–7 years of B2C sales in last-mile or related fields, a proven track record of acquiring customers at scale, and strong Arabic and English communication skills.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
• 5 to 7 years of sales or business development experience in Saudi Arabia's last-mile delivery market.
• Proven track record of achieving sales targets and acquiring new customers.
• Strong understanding of the Saudi market and B2C customer behavior.
• Experience in e-commerce, logistics, delivery, or technology companies preferred.
• Excellent communication, negotiation, and presentation skills.
• CRM and sales pipeline management proficiency.
• Fluent in Arabic and English.

Responsibilities

• Develop and execute the B2C sales strategy for Madar's last-mile delivery services.
• Define target customer segments based on customer needs, demographics, locations, purchasing behavior, and delivery requirements.
• Identify high-potential B2C segments and develop strategies to increase customer acquisition and revenue.
• Build relationships with e-commerce merchants, online sellers, retailers, social commerce businesses, SMEs, and other businesses that require last-mile delivery solutions.
• Lead the acquisition of new B2C customers through direct sales, partnerships, referrals, digital channels, and other relevant channels.
• Build and manage a strong pipeline of prospective customers.
• Develop strategies to increase customer conversion from leads to active customers.
• Identify opportunities to increase customer frequency, retention, and lifetime value and reduce churn.
• Develop initiatives to reactivate inactive customers and reduce customer churn.
• Build relationships with merchants, retailers, and strategic partners to generate recurring delivery volumes.
• Monitor market trends and track KPIs including New Customer Acquisition, Active Customers, Revenue, and Churn.
• Lead and develop the B2C sales team; set targets and coach for prospecting, negotiation, and closing.

Skills

Sales

Business Development

CRM

Negotiation

Presentation

Customer Acquisition

Education

Bachelor's degree in Business Administration, Marketing, Sales, or related field

Tools

CRM software

Job description

Madar Logistics Platform in Riyadh is seeking an experienced B2C Sales leader to drive growth of our consumer last-mile delivery services across Saudi Arabia. You will own the sales strategy, build a high-velocity pipeline, and close deals with merchants, retailers, and e-commerce partners.

Ideal candidates bring 5–7 years of B2C sales in last-mile or related fields, a proven track record of acquiring customers at scale, and strong Arabic and English communication skills.