Saudi B2C Last-Mile Sales Leader

Madar; Riyadh; Sur place; SAR 150 000 - 230 000; Plein temps

Résumé du poste

Madar is expanding its consumer-focused last-mile delivery business in Saudi Arabia and seeks an experienced B2C Sales leader to drive growth. The role requires 5–7+ years in B2C sales, preferably in last-mile, e-commerce, or tech-enabled services, with a proven track record in customer acquisition and revenue expansion.

You will develop strategies, build a high-performing sales team, manage partnerships, and optimize channels to scale volume across major Saudi cities.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
• 5 to 7 years of sales or business development experience in Saudi Arabia’s last-mile delivery market.
• Proven track record of achieving sales targets and acquiring new customers.
• Strong understanding of the Saudi market and B2C customer behavior.
• Established network of potential customers is highly preferred.
• Experience in e-commerce, logistics, delivery, or technology companies is preferred.
• Strong communication, negotiation, and presentation skills.
• Strong customer relationship management skills.
• Self-motivated, results-oriented, and commercially driven.
• Good knowledge of CRM systems and sales pipeline management.
• Excellent command of Arabic and English.

Responsabilités

• Develop and execute the B2C sales strategy for Madar’s last-mile delivery services.
• Define target customer segments based on needs, demographics, locations, purchasing behavior, and delivery requirements.
• Identify high-potential B2C segments and develop strategies to increase customer acquisition and revenue.
• Develop plans to expand B2C customer base across key Saudi cities and markets.
• Set sales targets and develop action plans to achieve revenue and customer acquisition objectives.
• Lead acquisition of new B2C customers through direct sales, partnerships, referrals, digital channels, and other channels.
• Build and manage a strong pipeline of prospective customers.
• Develop strategies to increase conversion from leads to active customers.
• Identify opportunities to increase customer frequency, retention, and lifetime value.
• Develop initiatives to reactivate inactive customers and reduce churn.
• Build relationships with e-commerce merchants, retailers, SMEs, and other businesses needing last-mile delivery.
• Identify segments generating recurring delivery demand.
• Develop partnerships that generate consistent delivery volumes.
• Understand customer delivery requirements and recommend Madar solutions.
• Monitor market trends to identify new opportunities.
• Develop initiatives to generate consistent delivery demand and customer volume.
• Identify new acquisition channels and optimize existing ones.
• Work with Marketing to develop campaigns that drive acquisition and usage.
• Monitor performance metrics and provide regular reports and recommendations.
• Lead the B2C sales team and coach members on prospecting, negotiation, and closing.

Connaissances

Strong communication

Negotiation

Presentation skills

Arabic

English

Formation

Bachelor’s degree in Business Administration, Marketing, Sales, or a related field

Description du poste

Madar is expanding its consumer-focused last-mile delivery business in Saudi Arabia and seeks an experienced B2C Sales leader to drive growth. The role requires 5–7+ years in B2C sales, preferably in last-mile, e-commerce, or tech-enabled services, with a proven track record in customer acquisition and revenue expansion.

You will develop strategies, build a high-performing sales team, manage partnerships, and optimize channels to scale volume across major Saudi cities.