B2B Customer Success & Sales Liaison

The Professionals; Riyadh; On-site; SAR 60,000 - 90,000; Full time

Job summary

A leading company in Riyadh is seeking a Customer Service Manager to oversee client communications and manage leads for their products. The ideal candidate will have 3-5 years of experience in B2B customer service, strong communication skills, and the ability to thrive in a high-pressure environment. This role involves maintaining customer relationships, managing inquiries, and collaborating with various departments to ensure service excellence.

Qualifications

• 3-5 years of experience in managing corporate customers and B2B customer service.
• Proven track record in customer service, corporate customer service preferred.

Responsibilities

• Oversee and manage daily influx of leads for specific products.
• Handle client communication and provide information about service offerings.
• Maintain detailed records of inquiries and ensure follow-up.

Skills

Customer-oriented

Strong communication skills

Interpersonal skills

Active listening

Multitasking

Time management

Education

Graduate

Job description

A leading company in Riyadh is seeking a Customer Service Manager to oversee client communications and manage leads for their products. The ideal candidate will have 3-5 years of experience in B2B customer service, strong communication skills, and the ability to thrive in a high-pressure environment. This role involves maintaining customer relationships, managing inquiries, and collaborating with various departments to ensure service excellence.