Associate - Immigration Specialist

Ernst & Young AE; Riyadh; Sur place; SAR 60 000 - 90 000; Plein temps

Résumé du poste

Ernst & Young AE in Saudi Arabia seeks an HR Enablement and Immigration Support Specialist to provide administrative support across HR Enablement and Immigration functions within Talent Services. You will collaborate with other Talent teams to ensure a consistent user experience, client satisfaction, timeliness, and high service quality.

The role includes project management assistance, end-to-end immigration processing in KSA, and coordination of onboarding and exit activities, with exposure to

Qualifications

• 1 year experience in HR operations within a professional services firm or complex organization.
• Bachelor's degree in human resources or related discipline.
• Familiar with country immigration and labour laws.
• Arabic-speaking national.
• Willing to pursue CIPD qualification in the future.

Responsabilités

• HR Enablement coordination: provide project management support for deployment across MENA.
• Record-keeping, contract management, onboarding, exit processes and HR contact centre tasks.
• Immigration coordination: manage Saudi immigration processes, visas, iqama, and approvals.
• Coordinate team communications, track actions, and ensure timely follow-up and training usage.
• Support central Exit Team and cross-functional collaboration within Talent Services.
• Assist with onboarding and offboarding from an immigration perspective.

Connaissances

Stakeholder management

HR policy knowledge

Process improvement

HR systems knowledge

Metrics reporting

Shared Services experience

Negotiation skills

Formation

Bachelor's degree in HR or related discipline

Outils

Excel

PowerPoint

Word

Description du poste

The opportunity

This is an excellent opportunity for someone who is wishing to pursue a career in HR to gain valuable skills providing administrative support to the wider team You will work across the HR Enablement and Immigration functions with Talent Services and collaborate with other Talent functions to ensure consistency of user experience client satisfaction timeliness and responsiveness of service quality of service efficiency of delivery etc You will also be required to assist with the overall support coordination and logistics of HR Enablement project management and deployment The role would also support specific teams within HR Enablement as and when required such as Onboarding and Exit

Your key responsibilities

HR Enablement coordination Provide project management support across all areas of Enablement to enable deployment across MENA key areas being-Record Keeping Contract Management Onboarding Exit Probation and the HR Contact Centre Understand and have knowledge of key talent processes Manage trackers ensuring attention to detail Provide advice to employees and counsellors as appropriate Coordinate team and Cluster calls managing actions and follow-up with respective team members Coordinate team training overseeing attendance and then usage of new skills on the ground Exit Coordination The secondary purpose of the role is to support the Central Exit Team Day to day activities will focus on KSA however the role will provide exposure to the MENA centralized model and regional team The Exit Consultant is required to oversee the transition of departing employees in KSA The role requires system administration liaison with varying function teams employee Business support consultation and advice to our internal clients The Exit Consultant is responsible for the identification and execution of resolutions pertaining to process flow and the seamless management of Employee exits The Exit Consultant is required to have deep knowledge and understanding of EY s HR policies and procedures and local law and how these are applied by location The Exit Consultant will always look to use best practice to guarantee an exceptional experience for employees and the Business Ensure the business mitigate any form of risk Play a key role in employee retention and understanding attrition Required to work independently with some guidance from the Exit Lead Identify areas of improvement to improve service quality and delivery Build and maintain relationships across the Talent Team and the business Provide timely feedback to team members Act as a point of contact between the HR Enablement Team to ensure that Talent activities are executed Maintain knowledge of HR practices and key trends Effectively work with Shared services along with the HR Enablement team Immigration Coordination Manage end-to-end Saudi immigration processes including work visas business visas residence permits Iqama and exit re-entry visas Liaise with relevant Saudi authorities such as Ministry of Human Resources and Social Development MHRSD Jawazat MOFA and Qiwa Ensure compliance with Saudi immigration laws regulations and Saudization Nitaqat requirements Prepare review and submit immigration documentation accurately and within required timelines Track visa validity Iqama renewals and employee immigration status to ensure continuous compliance Coordinate with internal HR PROs and external vendors to facilitate immigration services Resolve immigration issues and manage exceptions with authorities when required Support employees onboarding and offboarding from an immigration perspective

Skills and attributes for success

Managing relationships with HR Consultants and other functions to ensure that their expectations are managed and met Developing knowledge of HR policy and practice so that incoming work can be processed and queries resolved by you at the first point of contact Pro-actively suggesting process improvements and a willingness to take on additional projects Knowledge of HR systems basic HR measurement and process improvement preferred Experience in metrics reporting and analysis preferred Experience with Shared Services would be an advantage

What we look for

We are interested in professionals who is wishing to pursue a career in HR to gain valuable skills providing administrative support to the wider team We re looking for someone like you who has the autonomy to manage their stakeholders offering advice on best practice delivering high quality administrative support to your team 1 year experience of working in HR operations within a professional services firm or a complex organizationA bachelor s degree in human resources or a related disciplineFamiliar with country immigration and labour lawsExperience in working within MENA regionExperience of working cross border Fluent in EnglishExperience with local labour laws including Immigration process and requirementsExcellent communicator; English, both written and verbalAbility to challengeNegotiation skillsHighly competent in the use of Excel, Word and PowerPointCompetence in the understanding of system functionalityMust be an Arabic speaking nationalA passion to pursue your CIPD in the future or already have this qualificationStrong communication skills and the ability to articulate process and procedures clearlyAn enthusiastic, can do approach and be a strong team player