Assistant Trampoline Park Manager

Client of Premium Solutions Consultancy; Saudi Arabia; On-site; SAR 60,000 - 90,000; Full time

Job summary

Premium Solutions Consultancy seeks an experienced Assistant Trampoline Park Manager to support daily operations of a dynamic trampoline park and leisure facility in Saudi Arabia.

Responsibilities include supervising staff, ensuring safety standards, handling guest feedback, and coordinating with multiple teams to deliver exceptional guest experiences.

Qualifications

• Previous supervisory or assistant management experience.
• Experience in hospitality, leisure, entertainment, retail, or customer-focused operations preferred.
• Strong leadership, communication, and customer service skills.

Responsibilities

• Support the Park Manager in overseeing daily park operations.
• Supervise employees and ensure smooth execution of shifts.
• Monitor safety rules and ensure compliance with procedures.
• Maintain trampoline courts and guest areas to safety standards.
• Handle customer feedback and escalations professionally.
• Manage peak times with adequate staff coverage.
• Assist with training, onboarding, scheduling and performance monitoring.
• Support incident reporting and ensure proper procedures.
• Maintain cleanliness and overall operational presentation.
• Coordinate with reception, monitors, F&B, cleaning and kitchen teams.
• Promote guest experiences and high customer satisfaction.
• Prepare daily reports and follow-ups for management.

Job description

We are looking for an experienced and energetic Assistant Trampoline Park Manager to support the management team in overseeing daily operations of a dynamic trampoline park and leisure facility.

Position

Assistant Trampoline Park Manager

Number of Vacancies

1

Location

Saudi Arabia

Industry

Leisure, Entertainment, amp Hospitality

Employment Type

Full-Time

Hiring Type

Direct Hire

Key Responsibilities

• Support the Park Manager in overseeing day-to-day park operations
• Supervise employees and ensure smooth execution of operational shifts
• Monitor compliance with park safety rules, operational procedures and company standards
• Ensure trampoline courts and guest areas are maintained to required safety standards
• Handle customer complaints, feedback and escalations professionally
• Manage peak-time operations and ensure adequate staff coverage
• Assist with employee training, onboarding, scheduling and performance monitoring
• Support incident reporting and ensure appropriate procedures are followed
• Monitor cleanliness, presentation and overall operational standards
• Work closely with reception, court monitors, F amp B cleaning and kitchen teams
• Promote excellent guest experiences and maintain high customer satisfaction
• Support the Park Manager with daily reports and operational follow-ups

Requirements

• Previous supervisory or assistant management experience
• Experience in hospitality, leisure, entertainment, retail, or customer-focused operations is preferred
• Strong leadership and team management skills
• Excellent customer service and communication abilities
• Ability to work effectively during busy periods
• Strong problem-solving and decision-making skills
• Safety-conscious with a hands-on approach to operations
• Flexible to work shifts, weekends, and public holidays when required