Assistant Trampoline Park Manager

Jumpino; Makkah Region; On-site; SAR 60,000 - 90,000; Full time

Job summary

Jumpino is seeking a motivated Assistant Trampoline Park Manager to support daily park operations and help lead an energetic team. You will supervise shifts, uphold safety and guest service standards, participate in staff training, scheduling, and performance support, and assist the Park Manager in running smooth operations.

This hands-on role rewards proactive leadership, strong people skills, and a customer-first mindset.

Qualifications

• Previous supervisory or team-lead experience in hospitality, leisure, or retail.
• Strong safety, compliance, and customer service standards.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Active and visible on the park floor.
• High school diploma or equivalent.

Responsibilities

• Support the Park Manager with day-to-day operations.
• Supervise staff during shifts and provide on-the-floor leadership.
• Ensure safety rules, procedures, and guest guidelines are followed.
• Assist with staff training, scheduling, and performance support.
• Help manage customer inquiries, feedback, and incident reports.
• Oversee parties, events, and peak-time floor operations.
• Maintain cleanliness, equipment checks, and overall park standards.

Skills

Supervisory

People management

Communication

Time management

Organization

Customer service

Problem solving

Teamwork

Education

High school diploma

Job description

We’re seeking a motivated and hands-on Assistant Trampoline Park Manager to support daily park operations and help lead an energetic team. This role is perfect for a natural team player who thrives in a fast-paced environment, loves working with people, and is ready to step into leadership while keeping safety, service, and fun at the center of everything.

Key Responsibilities

• Support the Park Manager with day-to-day operations
• Supervise staff during shifts and provide on-the-floor leadership
• Ensure all safety rules, procedures, and guest guidelines are followed
• Assist with staff training, scheduling, and performance support
• Help manage customer inquiries, feedback, and incident reports
• Oversee parties, events, and peak-time floor operations
• Maintain cleanliness, equipment checks, and overall park standards

Job Requirements

• Previous experience in a supervisory or team-lead role (hospitality, leisure, or retail preferred)
• Strong awareness of safety, compliance, and customer service standards
• Ability to work flexible hours, including evenings, weekends, and holidays
• Comfortable being active and visible on the park floor
• High school diploma or equivalent

Required Skills

• Confident communication and people-management skills
• Ability to lead by example and stay calm under pressure
• Strong organizational and time-management abilities
• Customer-first mindset with problem-solving skills
• Willingness to learn, grow, and take on increasing responsibility

Why Join Us?

• Leadership development and career progression opportunities