Assistant Store Manager( (Saudi National Only)

Asteri Beauty (B Corp™); Medina; On-site; SAR 120,000 - 150,000; Full time

Job summary

Asteri Beauty (B Corp™) in Medina, Saudi Arabia is seeking an Assistant Store Manager with strong retail leadership to drive in-store performance and customer experience. You will recruit and coach a team, manage store operations, and closely monitor sales KPIs to maximize stock potential.

Fluency in English and Arabic is required, with responsibility for scheduling, forecasting, and local store initiatives aligned to brand standards.

Qualifications

• Proven retail management experience in GCC retail beauty
• Experience meeting customer service targets and KPIs
• Operations experience incl. inventory, facilities, and cash handling
• Strong interpersonal and communication skills
• Fluency in English and Arabic is essential

Responsibilities

• Recruit and onboard best-in-class team delivering excellent customer experience
• Manage store operations to hit sales objectives and KPIs
• Monitor sales performance and provide reports/insights to maximize stock potential
• Coach frontline team to maintain exceptional customer satisfaction
• Demonstrate hands-on sales leadership on the shop floor
• Maintain staffing levels and schedule shifts for optimal coverage
• Forecast seasonal peaks and plan staff rotas accordingly
• Contribute to local store marketing and in-store events
• Oversee inventory and stock levels to ensure smooth operations
• Ensure compliance with regional culture and local regulations through training

Skills

Retail management

Customer service targets

Inventory management

Cash reconciliation

Interpersonal skills

English & Arabic fluency

Job description

Assistant Store Manager excellence requires full-time in-store presence:

• Recruitment of best-in-class team who will deliver excellent customer experience.
• Management of the store operations in order to achieve sales objectives and operations key performance indicator in line with the brand’s vision.
• Monitors and analyzes sales performance and provides reports on performance and insights to maximize stock potential.
• Ensuring the effectiveness of the sales team by regular coaching on the deliverance of exceptional customer satisfaction.
• Demonstrating a hands-on approach to sales leadership through being a team member of the sales floor.
• Maintains staffing levels consistent with operational needs to ensure exceptional customer service provided at all times; prepares schedules and ensures adequate shift coverage
• Ensures seasonal peaks and activities are taken account of when preparing forecasts and staff rotas.
• Contributing to the development of marketing strategies and in-store events through consistent communication with regional management.
• Management of the store inventory as well as stock levels, ensuring smooth operational guidelines are met.
• Ensuring operational excellence is maintained in line with regional culture and local legislation through regular training initiatives for frontline teams.

The Candidate

Key attributes of a Store Manager include

• Proven retail management experience within the GCC retail beauty industry
• Extensive experience with customer and sales service targets and key performance indicators
• Retail operations experience with inventory and facilities management, including cash reconciliation
• Strong interpersonal and communication skills, with a sense of business acumen
• Fluency in English and Arabic is a must