AFR Specialist, Global Freight (Mandarin) – Riyadh

DHL Global Forwarding; Riyadh Region; Vor Ort; SAR 180.000 - 300.000; Vollzeit

Benefits dieser Stelle

Opportunities in a global company

Possible further career development

Competitive salary

Zusammenfassung

DHL Global Forwarding in Riyadh, Saudi Arabia is seeking an AFR Specialist to manage shipment information, pricing, and claims. You will act as the main customer contact, ensuring accurate costs, timely invoicing, and compliant operations.

Role requires Mandarin Chinese and a strong focus on data quality, process improvements, and customer service excellence in a fast-paced freight environment.

Qualifikationen

• Bachelor’s degree required.
• 4+ years in logistics/freight preferred.
• Mandarin Chinese mandatory for role.

Aufgaben

• Act as the main contact for shipment information and claims.
• Ensure accurate costs and revenue captured for each customer.
• Manage shipment documentation and bookings.
• Track and improve shipment exceptions and data quality.
• Ensure regulatory compliance for shipments.
• Prepare invoices, debit/credit notes and supports disputes.
• Route shipments to consolidations to maximize profits.

Kenntnisse

Mandarin Chinese

Customer service

Data accuracy

Problem solving

Communication skills

Ausbildung

Bachelor’s Degree

Jobbeschreibung

DHL Global Forwarding in Riyadh, Saudi Arabia is seeking an AFR Specialist to manage shipment information, pricing, and claims. You will act as the main customer contact, ensuring accurate costs, timely invoicing, and compliant operations.

Role requires Mandarin Chinese and a strong focus on data quality, process improvements, and customer service excellence in a fast-paced freight environment.