Admissions Counselor

BIG Education; Riyadh; On-site; SAR 90,000 - 150,000; Full time

Job summary

BIG Education in Riyadh is seeking an Inside Sales Professional to contact potential learners, counsel them, and convert inquiries into admissions. You will reach warm leads via phone and email, guiding them through the enrolment journey and building urgency to meet targets.

Responsibilities include leading generation, nurturing leads, and maintaining a robust pipeline, with a strong emphasis on CRM data accuracy and timely reporting.

Qualifications

• Experience in lead generation and sales conversion.
• Ability to manage warm leads and convert to admissions.
• Familiarity with CRM usage and data management.

Responsibilities

• Lead Generation, Nurturing and Conversion.
• Cold calls, direct emailing and other lead generation activities.
• Build and manage a pipeline of leads that inquired about programs.
• Provide in-depth and customized information on courses via phone and email.
• Make up to 120 dials or emails per day to connect with warm leads.
• Follow up with prospective learners through enrolment to build urgency.
• Develop referral funnel from existing students.
• Close sales and achieve weekly, monthly and quarterly quotas.
• Adhere to inside sales process and data management processes.

Skills

Lead generation

Cold calling

CRM

Sales pipeline

Cross-cultural communication

MS Office

Education

Bachelor's degree

MBA preferred

Tools

CRM

MS Excel

Job description

Position Overview

Your role will start with contacting potential learners to set up virtual meetings counsel the learners and sell convert to admissions You will contact warm leads for programs via phone and email consult potential students on how our programs can help them achieve their career goals Outcome measured will be the number of lead conversions admissions generated

Operational skills

Role expectations

Lead Generation Nurturing and Conversion

Cold calls direct emailing and perform other lead generation activities

Build and manage pipeline of leads that have inquired about our programs

Provide in-depth and customized information on courses programmes to prospective students via phone and email

Strong phone presence Comfortable making 120 dials and or emails a day to connect with warm leads and to generate further leads

Work with the prospective learners though the enrolment process by following up and building urgency

Ability to build a referral funnel from the existing students

Close sales generate conversions to achieve weekly monthly and quarterly quotas

Reporting and Feedback

Adhere to the inside sales process data management processes and workflow

Record track and report sales activities on timely basis using the CRM tool

Initiate and implement plans to increase sales in coordination with reporting manager

Periodic reports to the reporting manager w r t activities done

Provide feedback to leadership on call quality observed trends and insights from student conversations

Display efficiency in gathering market and customer info to enable product feedback and improve product positioning

Other Skills mandatory for the role

Thorough understanding of the sales process and should have proven track record Candidate to be self-motivated and entrepreneurial with a passion to drive and build sales from a modest starting point MS Office Skills Excellent inter-personal communication both verbal and written and listening skills Good cross-cultural awareness to be able to effectively communicate with customers from various geographies Experience using a CRM Demonstrated ability to manage and prioritize a large pipeline with difference stages in the enrolment process that require follow up Ability to hit metrics targets without being micromanaged

Thorough understanding of the sales process and should have proven track record.Candidate to be self-motivated and entrepreneurial with a passion to drive and build sales from a modest starting point.MS Office Skills.Excellent inter-personal, communication (both verbal and written) and listening skills.Good cross-cultural awareness to be able to effectively communicate with customers from various geographies.Experience using a CRM.Demonstrated ability to manage and prioritize a large pipeline with difference stages in the enrolment process that require follow up.Ability to hit metrics, targets without being micromanaged.

Education

Education: Graduate / Post graduate from any institute, MBA can be an added advantage.