Job Summary
The Account Manager is responsible for managing and growing customer accounts, identifying new business opportunities, and achieving sales targets. The role focuses on building strong client relationships, driving revenue growth, and promoting the company's products and solutions.
Job Title
Account Manager-KSA
Department
Sales
Reports To
Sales Manager
Job Summary
The Account Manager is responsible for managing and growing customer accounts, identifying new business opportunities, and achieving sales targets. The role focuses on building strong client relationships, driving revenue growth, and promoting the company's products and solutions.
Key Responsibilities
- Manage and develop relationships with existing customers.
- Identify new business opportunities within assigned accounts.
- Achieve assigned sales and revenue targets.
- Generate, qualify, and close sales opportunities.
- Prepare and present proposals, quotations, and commercial offers.
- Conduct regular customer meetings and account reviews.
- Collaborate with Presales and Technical teams to deliver customer solutions.
- Maintain sales pipeline and forecast accuracy in CRM systems.
- Monitor customer satisfaction and resolve issues proactively.
- Stay informed about market trends and competitor activities.
Skills – Account Manager
- Client Relationship Management
- Sales & Business Development
- Account Planning & Growth Strategy
- Key Account Management
- Negotiation & Closing Skills
- Pipeline Management
- Revenue Generation & Target Achievement
- Customer Needs Analysis
- Solution Selling
- Stakeholder Management
- Cross-selling & Upselling
- Proposal & Contract Management
- Presentation & Communication Skills
- Forecasting & Sales Reporting
- Customer Retention & Satisfaction
- Commercial & Business Acumen
- Problem-Solving Skills
- CRM Systems Proficiency (Salesforce, Dynamics 365, etc.)
- Market & Competitive Analysis
- Collaboration with Technical and Delivery Teams
Position Specific Requirements
- 3-5 years of experience in Account Management, Sales, or Business Development.
- Experience in selling IT solutions, software, cloud, or technology services.
- Proven track record of achieving sales targets.
- Strong customer relationship and account management skills.
- Experience managing the full sales cycle.
- Fluent in English; Arabic is a plus.
Position Specific Skills
- Account Management
- Business Development
- Solution Selling
- Negotiation & Closing Skills
- Communication & Presentation Skills
- Stakeholder Management
- CRM Proficiency
- Sales Pipeline Management
- Problem-Solving
- Results-Oriented Mindset
Education
Bachelor’s degree in business administration, Marketing, Information Technology, or a related field.
Location: Riyadh - NQKSA, Riyadh, Riyadh, Saudi Arabia