Accommodation & Transport Operations Lead

Americana Restaurants; Riyadh; On-site; SAR 134,000 - 234,000; Full time

Job summary

Americana Restaurants is seeking a Saudi national to join our People Experience team, managing accommodation and transportation services for colleagues across the Kingdom. The role is office-based with regular site visits.

Key responsibilities include landlord relations, end-to-end lease management on the Ejar platform, contract tracking, and vendor coordination to ensure housing standards and safe, reliable transport for staff.

Qualifications

• Bachelor's degree in a related field is required.
• 2–4 years of accommodation, transportation, facilities, or employee services operations experience, preferably in the Saudi market.
• Valid Saudi driving licence and willingness to travel across the Kingdom for site visits.
• Working knowledge of the Ejar platform and municipal, Civil Defence, and Transport General Authority requirements.
• Strong Microsoft Excel skills for trackers, reports, and cost analysis.

Responsibilities

• Manage relationships with accommodation landlords across the Kingdom.
• Handle lease contracts end to end on the Ejar platform: registration, renewal, amendments, and termination.
• Maintain a contracts tracker covering expiry dates, rent values, and payment schedules, and secure renewals on time.
• Link field supervisors with vendors for maintenance, cleaning, and purchases, and follow work orders to closure.
• Conduct periodic site visits to verify living standards, occupancy, and condition of assets.
• Ensure accommodations meet municipal and Civil Defence requirements for worker housing, and follow up on inspection observations until closure.
• Oversee daily staff transportation across cities, ensuring reliability and coverage.
• Plan and optimise routes to reduce cost, travel time, and bus utilisation gaps.
• Monitor vendor on-time performance, breakdowns, driver conduct, and complaint trends.
• Verify that contractors, vehicles, and drivers hold valid Transport General Authority licences throughout the contract term.
• Prepare and follow up purchase requests and orders, and verify vendor invoices with Finance.
• Log, route, and resolve staff complaints within agreed timelines.
• Report monthly on performance, cost, and complaint trends.

Skills

Microsoft Excel

Arabic language

English language

Driving licence

Vendor management

Contract administration

Education

Bachelor's degree in Business Administration / Logistics / Facilities Management

Tools

Ejar platform

Job description

Americana Restaurants is seeking a Saudi national to join our People Experience team, managing accommodation and transportation services for colleagues across the Kingdom. The role is office-based with regular site visits.

Key responsibilities include landlord relations, end-to-end lease management on the Ejar platform, contract tracking, and vendor coordination to ensure housing standards and safe, reliable transport for staff.