Accommodation Supervisor

NOVOTEL; Medina; On-site; SAR 67,000 - 89,000; Full time

Job summary

NOVOTEL Medina is seeking a hands-on Staff Accommodation Supervisor to oversee daily operations of staff housing within the hotel. You will supervise team members, ensure cleanliness and safety of rooms, kitchens, bathrooms and facilities, and coordinate with HR, Engineering, Security and Housekeeping on accommodation matters.

The role requires strong organizational and communication skills, ability to manage staff professionally, knowledge of health, safety and hygiene standards, and

Qualifications

• Previous experience in staff accommodation, hotel operations, or a similar supervisory role.
• Good organizational and communication skills.
• Ability to manage employees and handle accommodation-related issues professionally.
• Knowledge of health, safety, hygiene, and accommodation standards.
• Good English communication skills; Arabic is an advantage.

Responsibilities

• Supervise the daily operations and overall condition of staff accommodation.
• Ensure rooms, common areas, kitchens, bathrooms, and facilities are clean, safe and properly maintained.
• Conduct regular inspections and report maintenance or safety issues for prompt action.
• Monitor room allocations, occupancy, check-in/check-out and employee accommodation records.
• Coordinate with HR, Engineering, Security and Housekeeping regarding accommodation-related matters.
• Ensure compliance with hotel policies, accommodation rules, health safety and hygiene standards.
• Address employees' accommodation concerns and resolve issues in a professional and timely manner.
• Maintain accurate records of room assignments, occupancy, maintenance requests and accommodation inventory.
• Monitor accommodation supplies and ensure required items are available.
• Support the implementation and enforcement of accommodation rules and regulations.
• Handle emergencies or incidents within the accommodation and report them to the concerned department.
• Conduct regular accommodation inspections and follow up on corrective actions.
• Maintain a positive and respectful relationship with employees while ensuring discipline and proper conduct.
• Perform any other duties assigned by management.

Skills

Staff supervision

Communication skills

Organizational skills

Health & safety knowledge

English proficiency

Arabic advantage

Job description

• Supervise the daily operations and overall condition of staff accommodation
• Ensure rooms common areas kitchens bathrooms and facilities are clean safe and properly maintained
• Conduct regular inspections and report maintenance or safety issues for prompt action
• Monitor room allocations occupancy check-in check-out and employee accommodation records
• Coordinate with HR Engineering Security and Housekeeping regarding accommodation-related matters
• Ensure compliance with hotel policies accommodation rules health safety and hygiene standards
• Address employees accommodation concerns and resolve issues in a professional and timely manner
• Maintain accurate records of room assignments occupancy maintenance requests and accommodation inventory
• Monitor accommodation supplies and ensure required items are available
• Support the implementation and enforcement of accommodation rules and regulations
• Handle emergencies or incidents within the accommodation and report them to the concerned department
• Conduct regular accommodation inspections and follow up on corrective actions
• Maintain a positive and respectful relationship with employees while ensuring discipline and proper conduct
• Perform any other duties assigned by management

Previous experience in staff accommodation, hotel operations, or a similar supervisory role. Good organizational and communication skills. Ability to manage employees and handle accommodation-related issues professionally. Knowledge of health, safety, hygiene, and accommodation standards. Good English communication skills; Arabic is an advantage. Basic computer and reporting skills. Ability to work flexible hours and respond to operational requirements. Strong problem-solving and interpersonal skills.