Accommodation Supervisor

Accorhotel; Makkah Region; On-site; SAR 60,000 - 100,000; Full time

Job summary

Accorhotel is seeking an Accommodation Supervisor to oversee daily staff housing operations, ensuring a safe, clean and well-maintained living environment on-site. The role requires supervising accommodation services and coordinating with HR, Engineering, Security, and Housekeeping to maintain health and hygiene standards.

You will also maintain records, address employee concerns, ensure compliance with policies, and handle emergencies promptly, while sustaining professional relations with staff.

Qualifications

• Previous experience in staff accommodation or hotel operations.
• Good organizational and communication skills.
• Ability to manage employees and handle accommodation-related issues professionally.
• Knowledge of health, safety, hygiene, and accommodation standards.
• Good English communication; Arabic an advantage.
• Basic computer and reporting skills.
• Ability to work flexible hours and respond to operational needs.
• Strong problem-solving and interpersonal skills.

Responsibilities

• Oversee daily operations and condition of staff accommodation.
• Ensure rooms, common areas, kitchens, bathrooms, and facilities are clean and properly maintained.
• Conduct regular inspections and report maintenance or safety issues.
• Monitor room allocations, occupancy, check-in/check-out, and records.
• Coordinate with HR, Engineering, Security, and Housekeeping regarding accommodation matters.
• Ensure compliance with hotel policies, accommodation rules, health safety and hygiene standards.
• Address employees accommodation concerns and resolve issues in a timely manner.
• Maintain accurate records of room assignments, occupancy, maintenance requests, and inventory.
• Monitor accommodation supplies and ensure required items are available.
• Support the implementation and enforcement of accommodation rules and regulations.
• Handle emergencies or incidents within the accommodation and report them to the concerned department.
• Conduct regular accommodation inspections and follow up on corrective actions.
• Maintain a positive and respectful relationship with employees while ensuring discipline and proper conduct.
• Perform any other duties assigned by management.

Skills

Organizational skills

Communication skills

Employee management

Health and safety

English communication

Arabic language

Computer skills

Reporting skills

Flexibility

Problem-solving

Interpersonal skills

Job description

Job Summary

The Accommodation Supervisor is responsible for overseeing the daily operations of staff accommodation ensuring a safe clean comfortable and well-maintained living environment for all employees

Key Responsibilities

• Supervise the daily operations and overall condition of staff accommodation
• Ensure rooms common areas kitchens bathrooms and facilities are clean safe and properly maintained
• Conduct regular inspections and report maintenance or safety issues for prompt action
• Monitor room allocations occupancy check-in check-out and employee accommodation records
• Coordinate with HR Engineering Security and Housekeeping regarding accommodation-related matters
• Ensure compliance with hotel policies accommodation rules health safety and hygiene standards
• Address employees accommodation concerns and resolve issues in a professional and timely manner
• Maintain accurate records of room assignments occupancy maintenance requests and accommodation inventory
• Monitor accommodation supplies and ensure required items are available
• Support the implementation and enforcement of accommodation rules and regulations
• Handle emergencies or incidents within the accommodation and report them to the concerned department
• Conduct regular accommodation inspections and follow up on corrective actions
• Maintain a positive and respectful relationship with employees while ensuring discipline and proper conduct
• Perform any other duties assigned by management

Qualifications & Requirements

• Previous experience in staff accommodation, hotel operations, or a similar supervisory role.
• Good organizational and communication skills.
• Ability to manage employees and handle accommodation-related issues professionally.
• Knowledge of health, safety, hygiene, and accommodation standards.
• Good English communication skills; Arabic is an advantage.
• Basic computer and reporting skills.
• Ability to work flexible hours and respond to operational requirements.
• Strong problem-solving and interpersonal skills.