Accommodation Supervisor

Novotel; Saudi Arabia; On-site; SAR 60,000 - 90,000; Full time

Job summary

Novotel Saudi Arabia invites applications for an Accommodation Supervisor to oversee daily staff housing operations, ensuring a safe, clean and well-maintained living environment for team members. You will coordinate with HR, Engineering, Security and Housekeeping to address housing needs and enforce policies.

The ideal candidate has prior experience in staff accommodation or hotel operations, strong organizational and communication skills, and a proactive approach to safety, hygiene and

Qualifications

• Experience in staff accommodation or hotel operations in a supervisory role.
• Strong organizational and communication skills.
• Knowledge of health, safety, hygiene and accommodation standards.
• Good English communication skills; Arabic is an advantage.
• Basic computer and reporting skills.

Responsibilities

• Supervise daily operations and overall condition of staff accommodation.
• Ensure areas and facilities are clean, safe and well maintained.
• Conduct regular inspections and report maintenance or safety issues.
• Monitor room allocations, occupancy, check-ins and check-outs.
• Coordinate with HR, Engineering, Security and Housekeeping on accommodation matters.
• Ensure compliance with hotel policies, health, safety and hygiene standards.
• Address employees accommodation concerns promptly and professionally.
• Maintain accurate records of room assignments and inventory.
• Monitor accommodation supplies and ensure required items are available.
• Enforce accommodation rules and handle emergencies.
• Maintain positive, respectful relationships with employees.
• Perform any other duties as assigned by management.

Skills

Organizational skills

Communication

Problem-solving

Interpersonal skills

English proficiency

Arabic advantage

Flexibility

Reporting skills

Job description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Summary

The Accommodation Supervisor is responsible for overseeing the daily operations of staff accommodation, ensuring a safe, clean, comfortable, and well-maintained living environment for all employees.

Key Responsibilities

• Supervise the daily operations and overall condition of staff accommodation.


• Ensure rooms, common areas, kitchens, bathrooms, and facilities are clean, safe, and properly maintained.


• Conduct regular inspections and report maintenance or safety issues for prompt action.


• Monitor room allocations, occupancy, check-in, check-out, and employee accommodation records.


• Coordinate with HR, Engineering, Security, and Housekeeping regarding accommodation-related matters.


• Ensure compliance with hotel policies, accommodation rules, health, safety, and hygiene standards.


• Address employees accommodation concerns and resolve issues in a professional and timely manner.


• Maintain accurate records of room assignments, occupancy, maintenance requests, and accommodation inventory.


• Monitor accommodation supplies and ensure required items are available.


• Support the implementation and enforcement of accommodation rules and regulations.


• Handle emergencies or incidents within the accommodation and report them to the concerned department.


• Conduct regular accommodation inspections and follow up on corrective actions.


• Maintain a positive and respectful relationship with employees while ensuring discipline and proper conduct.


• Perform any other duties assigned by management.

Qualifications & Requirements

• Previous experience in staff accommodation, hotel operations, or a similar supervisory role.


• Good organizational and communication skills.


• Ability to manage employees and handle accommodation-related issues professionally.


• Knowledge of health, safety, hygiene, and accommodation standards.


• Good English communication skills; Arabic is an advantage.


• Basic computer and reporting skills.


• Ability to work flexible hours and respond to operational requirements.


• Strong problem-solving and interpersonal skills.