Senior NCR ATM Operations Consultant – Qatar

Nair Systems LLC; Qatar; Presencial; QAR 134.000 - 223.000; Jornada completa

Descripción de la vacante

Nair Systems is seeking a Senior NCR ATM Operations Consultant to support its operations in Qatar. The role focuses on Level 1 analysis of ATM software issues, coordinating with NCR Software Support, and managing production fixes and patches to ensure ATM service reliability.

The consultant will handle incident analysis, ticket management, log sharing, and SIT/UAT-driven deployments, contributing to robust ATM software operations and financial technology services in a senior capacity.

Formación

• Relevant knowledge of ATM software systems, troubleshooting procedures, SIT/UAT processes, and technical log analysis may be beneficial, although these are not all explicitly listed as mandatory requirements in the announcement.

Responsabilidades

• Perform Level 1 analysis of NCR ATM software issues and raise support tickets based on findings and feedback.
• Support operational projects and assist in resolving technical and operational issues.
• Assist with deploying software patches, development releases, and production fixes based on SIT/UAT progress.
• Collect and share logs, technical findings, and incident details with NCR Software Support.
• Complete assigned technical requests and follow up to support timely resolution.
• Coordinate with relevant support teams regarding incident investigation and deployment activities.
• Maintain clear technical communication throughout the issue-resolution process.

Descripción del empleo

Company: Nair Systems
Location: Qatar
Job Category: Information Technology (IT) & Software
Experience: Not specified
Seniority Level: Senior
Joining Timeframe: Within 2 weeks preferred; maximum 30 days

Job Overview

Nair Systems is seeking a Senior NCR ATM Operations Consultant to support its operations in Qatar. The successful candidate will be responsible for performing Level 1 technical analysis, coordinating with NCR ATM Software Support, managing operational issues, and supporting software deployments and production fixes.

This role requires a methodical approach to incident analysis, technical troubleshooting, ticket management, and operational support. The consultant will work with support teams to share logs, communicate technical findings, track assigned requests, and help ensure timely issue resolution.

The position offers an opportunity to develop expertise in ATM software operations, incident management, production support, and financial technology systems while contributing to the reliability of ATM services.

Key Responsibilities

• Perform Level 1 analysis of NCR ATM software issues and raise support tickets based on findings and feedback.
• Support operational projects and assist in resolving technical and operational issues.
• Assist with deploying software patches, development releases, and production fixes based on System Integration Testing (SIT) and User Acceptance Testing (UAT) progress.
• Collect and share logs, technical findings, and incident details with NCR Software Support.
• Complete assigned technical requests and follow up to support timely resolution.
• Coordinate with relevant support teams regarding incident investigation and deployment activities.
• Maintain clear technical communication throughout the issue-resolution process.

Qualifications and Job Requirements

The original announcement does not specify formal educational qualifications, minimum years of experience, or mandatory certifications.

Candidates should review the responsibilities and ensure their experience is relevant to ATM software operations, technical incident analysis, production support, software deployment, and support-ticket coordination.

Relevant knowledge of ATM software systems, troubleshooting procedures, SIT/UAT processes, and technical log analysis may be beneficial, although these are not all explicitly listed as mandatory requirements in the announcement.

Salary, Benefits, and Career Growth

Average Market Salary (Estimated): QAR 12,000-20,000 per month.

This is an indicative market estimate for a senior ATM operations and software support consultant in Qatar. It is not a salary confirmed by Nair Systems. Actual compensation may vary depending on relevant experience, technical expertise, and employment terms.

The original announcement does not specify salary, accommodation, transport, medical insurance, or other benefits. Candidates should confirm the compensation package directly with the recruiter.

This position may support professional development in ATM operations, production support, technical troubleshooting, incident management, and financial technology services.

Joining Requirements

Candidates should be available to join within two weeks if possible. The maximum acceptable joining timeframe stated in the announcement is 30 days.