Senior ATM Operations & Incident Lead (NCR)

Nair Systems LLC; Qatar; Presencial; QAR 134.000 - 223.000; Jornada completa

Descripción de la vacante

Nair Systems is seeking a Senior NCR ATM Operations Consultant to support its operations in Qatar. The role focuses on Level 1 analysis of ATM software issues, coordinating with NCR Software Support, and managing production fixes and patches to ensure ATM service reliability.

The consultant will handle incident analysis, ticket management, log sharing, and SIT/UAT-driven deployments, contributing to robust ATM software operations and financial technology services in a senior capacity.

Formación

• Relevant knowledge of ATM software systems, troubleshooting procedures, SIT/UAT processes, and technical log analysis may be beneficial, although these are not all explicitly listed as mandatory requirements in the announcement.

Responsabilidades

• Perform Level 1 analysis of NCR ATM software issues and raise support tickets based on findings and feedback.
• Support operational projects and assist in resolving technical and operational issues.
• Assist with deploying software patches, development releases, and production fixes based on SIT/UAT progress.
• Collect and share logs, technical findings, and incident details with NCR Software Support.
• Complete assigned technical requests and follow up to support timely resolution.
• Coordinate with relevant support teams regarding incident investigation and deployment activities.
• Maintain clear technical communication throughout the issue-resolution process.

Descripción del empleo

Nair Systems is seeking a Senior NCR ATM Operations Consultant to support its operations in Qatar. The role focuses on Level 1 analysis of ATM software issues, coordinating with NCR Software Support, and managing production fixes and patches to ensure ATM service reliability.

The consultant will handle incident analysis, ticket management, log sharing, and SIT/UAT-driven deployments, contributing to robust ATM software operations and financial technology services in a senior capacity.