Senior NCR ATM Operations & Software Support Lead

Vinirma Consulting Private Limited; Qatar; On-site; QAR 180,000 - 260,000; Full time

Job summary

Nair Systems in Qatar seeks a Senior NCR ATM operation consultant to join our frontline support for NCR ATM software and operations. The role focuses on Level 1 analysis, ticketing with NCR SW, and supporting patch deployments in line with SIT/UAT progress.

Joining time frame is 2 weeks (maximum 1 month). You will work on site in Qatar with responsibilities covering logging, incident handling, and technical requests as they arise.

Qualifications

• Experience analysing ATM software issues and raising NCR support tickets.
• Support for operations projects and production issues.
• Ability to deploy patches and development releases aligned with SIT/UAT progress.
• Document and share logs for incidents and NCR software support cases.
• Complete assigned technical requests promptly.

Responsibilities

• Perform Level 1 analysis and raise tickets with NCR ATM SW support based on analysis and feedback.
• Support operations projects and provide support for operations issues.
• Assist in deployment of patches and development releases, and production fixes per SIT/UAT progress.
• Share logs and findings for incidents and support cases raised with NCR software support.
• Complete Tech Requests assigned.

Skills

ATM operations

Log analysis

NCR ATM SW ticketing

Patches deployment

Tools

NCR ATM SW

Job description

Nair Systems in Qatar seeks a Senior NCR ATM operation consultant to join our frontline support for NCR ATM software and operations. The role focuses on Level 1 analysis, ticketing with NCR SW, and supporting patch deployments in line with SIT/UAT progress.

Joining time frame is 2 weeks (maximum 1 month). You will work on site in Qatar with responsibilities covering logging, incident handling, and technical requests as they arise.